FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Respectful
  • Reliable

Feature Ratings

Average 88

Infinite Canvas

90

Collaboration

90

Annotation

89

Sticky Notes

88

Role-Based Access

88

Screen Sharing

85

Multimedia Content

85

Record, Save, and Export Canvases

84

Surveys and Polling

83

Integration with Meeting Solutions

81

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

88

Ease of Implementation

88

Business Value Created

86

Quality of Features

86

Product Strategy and Rate of Improvement

86

Breadth of Features

85

Ease of Customization

84

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Ease of IT Administration

80

FigJam Reviews

Ekta S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

User friendly, comprehensive designs creator

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

1) I have used draw.io for the longest period of time as a ML architect and Figjam has turned out to be a good alternative. 2) A lot of templates help in creating flowcharts and product designs quicker. 3) It is a intuitive product which helps me save time.

What is your favorite aspect of this product?

1) The colourful aspect of Figjam makes it lovable. 2) Easy to learn using the product. The developers have made it in a very simple manner.

What do you dislike most about this product?

1) It doesn't have an offline version for the product which makes it inconvenient.

What recommendations would you give to someone considering this product?

1) Attractive Pricing - Pricing offers are lucrative 2) Smooth collaboration - Multiple people can work on the same designs at the same time 3) Voting features help my work to be executed easily with a clear preference

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anitha R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

We Use it to Craft Masterpieces

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

During a virtual design sprint, the team seamlessly transitions from ideation to sketching, with everyone contributing simultaneously.

What is your favorite aspect of this product?

The infinite canvas is a liberating experience. Imagine orchestrating a strategic planning session where ideas flow without bounds.

What do you dislike most about this product?

As much as I adore FigJam's real-time collaboration, exporting can be a bit finicky.

What recommendations would you give to someone considering this product?

Focus on creating templates within FigJam from the beginning. Templates could streamline common collaborative processes, making it even more efficient for teams to dive into creativity

Pros

  • Helps Innovate
  • Inspires Innovation
  • Caring
  • Saves Time

Vatsal G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Features Delight - Must have tool

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Its ability to design almost anything. It also provides the templates to design the device specific objects.

What is your favorite aspect of this product?

I can design pretty much anything I want to. I can customize every possible way I want to.

What do you dislike most about this product?

Nothing really to dislike about the product.

What recommendations would you give to someone considering this product?

If you do any sort of design for online material, you must have Figma and FigJam. Period.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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