FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
93%
Conflict Resolution:
95%
Strategy & Innovation:
96%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

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0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Respectful
  • Reliable

Feature Ratings

Average 88

Infinite Canvas

91

Collaboration

90

Annotation

89

Role-Based Access

88

Sticky Notes

88

Screen Sharing

86

Multimedia Content

85

Record, Save, and Export Canvases

84

Integration with Meeting Solutions

83

Surveys and Polling

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Usability and Intuitiveness

88

Product Strategy and Rate of Improvement

87

Business Value Created

86

Quality of Features

86

Breadth of Features

86

Ease of Data Integration

84

Ease of Customization

83

Availability and Quality of Training

83

Vendor Support

82

Ease of IT Administration

82

FigJam Reviews

William P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Create diagrams remotely.

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Its focus on real-time collaboration allows users to work together on a shared canvas, facilitating team communication and creativity. This distinguishes it from other similar products.

What is your favorite aspect of this product?

I really value The ability to work on a shared canvas simultaneously facilitates collaboration between remote teams and improves communication in real time.

What do you dislike most about this product?

I don't like its limitations in the free version, which may limit my experience if I want to use all the features.

What recommendations would you give to someone considering this product?

I would highly recommend using FigJam's real-time collaboration feature to collaborate on a shared canvas with other colleagues. This will allow you to experience what it's like to work on a visual project at the same time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ekta S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

User friendly, comprehensive designs creator

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

1) I have used draw.io for the longest period of time as a ML architect and Figjam has turned out to be a good alternative. 2) A lot of templates help in creating flowcharts and product designs quicker. 3) It is a intuitive product which helps me save time.

What is your favorite aspect of this product?

1) The colourful aspect of Figjam makes it lovable. 2) Easy to learn using the product. The developers have made it in a very simple manner.

What do you dislike most about this product?

1) It doesn't have an offline version for the product which makes it inconvenient.

What recommendations would you give to someone considering this product?

1) Attractive Pricing - Pricing offers are lucrative 2) Smooth collaboration - Multiple people can work on the same designs at the same time 3) Voting features help my work to be executed easily with a clear preference

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anitha R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

We Use it to Craft Masterpieces

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

During a virtual design sprint, the team seamlessly transitions from ideation to sketching, with everyone contributing simultaneously.

What is your favorite aspect of this product?

The infinite canvas is a liberating experience. Imagine orchestrating a strategic planning session where ideas flow without bounds.

What do you dislike most about this product?

As much as I adore FigJam's real-time collaboration, exporting can be a bit finicky.

What recommendations would you give to someone considering this product?

Focus on creating templates within FigJam from the beginning. Templates could streamline common collaborative processes, making it even more efficient for teams to dive into creativity

Pros

  • Helps Innovate
  • Inspires Innovation
  • Caring
  • Saves Time

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