FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
94%
Conflict Resolution:
95%
Strategy & Innovation:
96%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

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0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Respectful
  • Reliable

Feature Ratings

Average 88

Collaboration

91

Infinite Canvas

90

Annotation

89

Role-Based Access

88

Sticky Notes

88

Screen Sharing

86

Multimedia Content

85

Record, Save, and Export Canvases

84

Integration with Meeting Solutions

82

Surveys and Polling

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Usability and Intuitiveness

88

Quality of Features

86

Product Strategy and Rate of Improvement

86

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

83

Vendor Support

82

Ease of IT Administration

82

FigJam Reviews

Shreya G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great product for research and ideation

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

Friendly interface that allows easy utilisation if it's features

What is your favorite aspect of this product?

Templates for detailed mapping

What do you dislike most about this product?

It takes a lot of time to load

What recommendations would you give to someone considering this product?

Utilitise all templates and features to get the best out of the platform

Pros

  • Generous Negotitation
  • Over Delivered
  • Transparent
  • Reliable

Cons

  • Inhibits Innovation
  • Less Effective Service
  • Charges for Enhancements

Gael S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

For the creation and exchange of concepts

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Teams can rapidly and efficiently communicate ideas visually with FigJam's competitive range of drawing and annotation tools, which include pencils, shapes, stickers, and text. Multiple users can collaborate in real time in a shared workspace thanks to FigJam efficient design.

What is your favorite aspect of this product?

I enjoy FigJam because it allows me to contribute comments and participate in real-time discussions within the document to help with group decision making. I can make use of reusable components and templates, including mind maps, flowcharts, and wireframes, to speed up the design and collaboration process.

What do you dislike most about this product?

It would be preferable to make FigJam's accessibility features—support for screen readers and keyboard-only navigation and collaboration—more suitable for people with visual or motor impairments.

What recommendations would you give to someone considering this product?

I suggest using FigJam to allow several users to collaborate on the same page at the same time. This allows geographically dispersed teams to work remotely and communicate instantly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrew F.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Work simultaneously on a shared canvas.

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Since it offers a wide range of tools for creating diagrams, sketches, mind maps and other designs, it stands out notably for its ease of use and versatility.

What is your favorite aspect of this product?

I really appreciate how easy it is to transfer my designs from FigJam to Figma for further development, which improves workflow.

What do you dislike most about this product?

I don't like that accessing FigJam requires a Figma account, which can be a problem if I don't want to create another account.

What recommendations would you give to someone considering this product?

The best option because it offers a wide range of tools to create diagrams, sketches, mind maps and other projects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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