FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
94%
Conflict Resolution:
95%
Strategy & Innovation:
96%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

Chart

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0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Respectful
  • Reliable

Feature Ratings

Average 88

Collaboration

90

Infinite Canvas

90

Annotation

88

Role-Based Access

88

Sticky Notes

88

Screen Sharing

85

Multimedia Content

85

Record, Save, and Export Canvases

84

Integration with Meeting Solutions

82

Surveys and Polling

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Usability and Intuitiveness

88

Quality of Features

86

Product Strategy and Rate of Improvement

86

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

82

Ease of IT Administration

82

FigJam Reviews

Tinh N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great Solution for Team Collaboration When WFH

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

As an engineer I enjoyed the collaborative aspect of Figma more than the others our team has tried. I don't often create a design myself but I'm asked to view and give input all the time, and share with my team. Figma makes that a lot easier.

What is your favorite aspect of this product?

I like the cross-team collaboration most of all. It's streamlined feedback and communication big time, which speeds up our iteration process.

What do you dislike most about this product?

Sometimes it's clunky. It can be incredibly slow at times, there is no native rendering, and links don't always link to correct places on the mocks.

What recommendations would you give to someone considering this product?

They have free accounts for you to try. Engineers can just be "viewers" and not "editors" to reduce costs. Work with their customer success and sales teams to see which configuration is best for you and your companies needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chai L.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

AMAZING. Never looking back.

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

Figma is so easy! Sharing and syncing is effortless. Comments and user based roles are built in. LOVE LOVE LOVE.

What is your favorite aspect of this product?

How easy it is to start sharing. I also love the web app / desktop app.

What do you dislike most about this product?

Some of the controls are super different from Sketch, which I used before. It takes some getting used to but nothing crazy.

What recommendations would you give to someone considering this product?

Try it out you will not regret it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nodjialem C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

My favorite prototyping tool.

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Interactive design. For me, Figma has upped the scale when it comes to Wireframing and prototyping by making prototypes to be as close as possible, to the real thing. Prototypes built with Figma are intuitive, interactive and can be previewed as well , allowing me to have an idea of their eventual look on multiple screen sizes.

What is your favorite aspect of this product?

I am in love with the version control sophistication of Figma. Thanks to this, I find it easy to revert to earlier versions of my designs, regardless of how many times I have made updates to assets and design components.

What do you dislike most about this product?

Figma does not provide enough documentation, which will enable beginner users to pick up this software quickly . This has often meant a slow learning curve for most users.

What recommendations would you give to someone considering this product?

There is no better tool with which to create interactive design prototypes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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