FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Respectful
  • Reliable

Feature Ratings

Average 88

Infinite Canvas

90

Collaboration

90

Annotation

89

Sticky Notes

88

Role-Based Access

88

Screen Sharing

85

Multimedia Content

85

Record, Save, and Export Canvases

84

Surveys and Polling

83

Integration with Meeting Solutions

81

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

88

Ease of Implementation

88

Business Value Created

86

Quality of Features

86

Product Strategy and Rate of Improvement

86

Breadth of Features

85

Ease of Customization

84

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Ease of IT Administration

80

FigJam Reviews

Rod C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Great product for Remote Teams!

Likeliness to Recommend

8 /10

What differentiates FigJam from other similar products?

Ease of use and ability to use with remote teams.

What is your favorite aspect of this product?

Whiteboarding,

What do you dislike most about this product?

Nothing stands out at the moment. Overall very satisfied.

What recommendations would you give to someone considering this product?

Do a couple of weeks with the team before committing to purchase.

Pros

  • Reliable
  • Performance Enhancing
  • Caring
  • Includes Product Enhancements

Esther M.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

There are better solutions out there

Likeliness to Recommend

6 /10

What differentiates FigJam from other similar products?

There's nothing really that standout about FigJam. Competitors have better features and better experiences in my opinion.

What is your favorite aspect of this product?

I would say the fact that FigJam is integrated with FIgma. But this product to me is just underwhelming.

What do you dislike most about this product?

FigJam for me has missed the mark with this product. I feel like they could have invested early on by doing some pilot testing with Figma users to even know if we wanted this product at all. The competition is so much better.

What recommendations would you give to someone considering this product?

Just kill this software. I would benefit more from Figma if they focused on creating more usability testing from their product rather than a collaborative platform.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Helps Innovate
  • Reliable

Soham M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Best mindmapping tool

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

User experience is amazing considering any other competitors.

What is your favorite aspect of this product?

Ease of using the product

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Just use it, there is no learning curve. use itt like a pro from day 1.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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