FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.0 /10
CX Score
9.2 /10
Category
FigJam
9.0 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Saves Time
  • Respectful

Feature Ratings

Average 88

Infinite Canvas

90

Collaboration

90

Annotation

88

Sticky Notes

87

Role-Based Access

87

Record, Save, and Export Canvases

86

Screen Sharing

85

Multimedia Content

85

Surveys and Polling

84

Integration with Meeting Solutions

80

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Quality of Features

87

Business Value Created

87

Usability and Intuitiveness

86

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Ease of Customization

84

Availability and Quality of Training

82

Ease of Data Integration

81

Vendor Support

81

Ease of IT Administration

80

FigJam Reviews

PRIYAM V.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Work together with your group & the community!

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

-Preloaded templates offer a lot of flexibility. -The option to select your own special handle. -Comprehensive support for External plugins. -Post-it notes and online wireframes. -A distinct community tab with a simple yet effective user interface that incorporates all functionality in one location.

What is your favorite aspect of this product?

Powerful UI that keeps everything sorted & in place.

What do you dislike most about this product?

-There are no sophisticated drawing or vector tools available. -Network connection required, offline support not available yet. -Not intended for companies who don't use Figma. -There is no option to collaborate or share with non-Figma users.

What recommendations would you give to someone considering this product?

Tried AdobeXD, but the cost was completely out of line with what we needed for simple teamwork. A perfect whiteboarding tool that makes online collaboration simple is FigJam & it makes everything more fun!

Pros

  • Helps Innovate
  • Unique Features
  • Inspires Innovation
  • Continually Improving Product

Simon D.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Large number of shapes and icons for diagramming

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

Providing free templates for users and easy to duplicate pages.

What is your favorite aspect of this product?

Easily customize standard formatting for shapes or other visual tools.

What do you dislike most about this product?

The page tends to slow down when working with complex workflows spanning multiple shapes and layers.

What recommendations would you give to someone considering this product?

Particularly useful for implementing new and updated process flows across demographics and departments.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eleanora M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use tool for UX development.

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

We use it to build wireframes, prototypes, and other UI design deliverables for our products. We truly operate as a team, even when we are in separate locations, and with the inclusion of calls within figma, everything gets resolved much faster. I'm using Figma to build the app layout created by the UX team. Figma assists in identifying reusable components in layouts, making it easier to understand which components are utilized in various locations in the layout and code accordingly.

What is your favorite aspect of this product?

It's simple to use, and its collaboration function provides you a significant competitive edge; you can simply discuss and work with your colleagues within the Figma dashboard in real time. The way Figma works is incredible, with the ability to design several individuals at the same time and have 1:1 conversations with a collaborator or in a group to answer issues and difficulties in figma. Figma is an easy tool for developers to examine design requirements and consume them for development, it is good at interacting with dev teams and UX, it helps engage with UX professionals on the spot, and animations are visible inside the tool.

What do you dislike most about this product?

Figma may enhance the ability for users to export files or frames to additional formats such as.AI,.PSD,.XD, and so on, as well as import/convert projects from other file formats to.fig. It is not entirely intended to generate ordered components or sophisticated structures. In the lead team, I encountered various limits and issues when developing my own design system.

What recommendations would you give to someone considering this product?

Figma is a program that everyone can use; there are numerous plugins in Figma that allow you to perform your job quickly; you can also run Figma in the browser. Figma is a wonderful tool for beginning UI/UX designers, but if you've spent years designing with XD and other comparable programs, Figma may require some adjustment.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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