FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Respectful
  • Reliable

Feature Ratings

Average 88

Infinite Canvas

90

Collaboration

90

Annotation

89

Sticky Notes

88

Role-Based Access

88

Screen Sharing

85

Multimedia Content

85

Record, Save, and Export Canvases

84

Surveys and Polling

83

Integration with Meeting Solutions

81

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

88

Ease of Implementation

88

Business Value Created

86

Quality of Features

86

Product Strategy and Rate of Improvement

86

Breadth of Features

85

Ease of Customization

84

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Ease of IT Administration

80

FigJam Reviews

Brittney D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

On Figjam, Creativity Knows No Bounds

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

FigJam is more focused on ideation and collaboration. During brainstorming sessions, its simplicity and versatility shine, allowing everyone to contribute visually.

What is your favorite aspect of this product?

During design sprints, the ability to create an expansive user flow on a single canvas makes it easier for the team to visualize the entire journey at once.

What do you dislike most about this product?

While FigJam is excellent for ideation, it lacks some of the advanced design features found in specialized tools. This can be limiting when you need to move from brainstorming to detailed design.

What recommendations would you give to someone considering this product?

Figjam is great but once you've solidified your concepts, consider transferring your designs to a more robust design tool for the final touches

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Saves Time

David R.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

FigJam's Digital Playground

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

The fluidity of collaboration, including live cursor movements and instant updates

What is your favorite aspect of this product?

Transitioning from a physical whiteboard to FigJam was seamless for our team The tool's minimalist design and ease of use ensure that the focus remains on ideas rather than grappling with the platform itself.

What do you dislike most about this product?

None that I can think of right now

What recommendations would you give to someone considering this product?

Embrace FigJam for its real-time collaboration magic, but plan for complementary tools to bridge the gap between ideation and project execution

Pros

  • Respectful
  • Client Friendly Policies
  • Continually Improving Product
  • Inspires Innovation

Noemi B.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

It's a great whiteboard integration to Figma files

Likeliness to Recommend

8 /10

What differentiates FigJam from other similar products?

Figjam has the power of integration with the complex world of Figma, so it gives the unique perspective of a perfect integration tool

What is your favorite aspect of this product?

It's very versatile not only for designers but also for stakeholders to manipulate ideas without touching the source design file, which is pretty critical to designers

What do you dislike most about this product?

some templates are not too intuitive to manipulate, but it's not a major impediment

What recommendations would you give to someone considering this product?

I would totally recommend this product coupled with Figma, it's a great resource for brainstorming and idea manipulation for designers and stakeholders

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

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