FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Respectful
  • Reliable

Feature Ratings

Average 88

Infinite Canvas

90

Collaboration

90

Annotation

89

Sticky Notes

88

Role-Based Access

88

Screen Sharing

85

Multimedia Content

85

Record, Save, and Export Canvases

84

Surveys and Polling

83

Integration with Meeting Solutions

81

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

88

Ease of Implementation

88

Business Value Created

86

Quality of Features

86

Product Strategy and Rate of Improvement

86

Breadth of Features

85

Ease of Customization

84

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Ease of IT Administration

80

FigJam Reviews

Lisandra C.

  • Role: Information Technology
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Unleash Your Social Media Mastery with FigJam

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

FigJam connects to other tools like Hootsuite or Buffer, so social media managers can easily transfer their planned content to the scheduling platforms. Instead of using rigid spreadsheets, social media managers can create visual calendars to identify gaps, plan collaborations, and ensure a mix of content across channels.

What is your favorite aspect of this product?

The platform lets multiple team members work together in real time, sharing ideas, giving feedback, and planning social media strategy. This helps the team work together and plan better social media campaigns.

What do you dislike most about this product?

FigJam is great, but it could do better with analytics and reporting. Integrating advanced metrics and insights would help social media managers make data-driven decisions, optimize their content strategy, and show the impact of their efforts to stakeholders.

What recommendations would you give to someone considering this product?

FigJam has been a great tool for planning social media content. The platform's easy-to-use features help me create content calendars, track important dates, and keep a consistent posting schedule across social media. FigJam is a great tool for social media managers looking to improve their workflow and become more proficient on social media.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Trevor H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Stable presentation platform.

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Limited but stable functions, intuitive UI/UX, easy compatibility with few external tools.

What is your favorite aspect of this product?

It is stable, I can easily visualize concepts and designs, combine diagrams and kanban cards. Their support is excellent.

What recommendations would you give to someone considering this product?

Ideal for working in workshops and in different designs, according to your needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nidia M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Harmonizing Our Creative Brand Narratives

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

FigJam truly excels as an intuitive virtual whiteboard for geographically distributed teams to ideate in real-time. Its expansive templates and infinite canvas provide the creative freedom to map out even the most ambitious marketing initiatives.

What is your favorite aspect of this product?

As a global marketing leader, fostering productive ideation sessions across regions and time zones is crucial. FigJam's interactive nature sparks more engaging creative synergy compared to static presentations. Embedded video conferencing allows teams to converse naturally while co-creating assets.

What do you dislike most about this product?

For extremely large, globally dispersed sessions, performance and latency could potentially become constraints until FigJam optimizes scalability further.

What recommendations would you give to someone considering this product?

In today's fast-paced, competitive world of global marketing, creative ideas are the most valuable thing. But brilliant people often live far away. In-person whiteboarding sessions couldn't unite our creative potential at the required scale and speed. FigJam's virtual whiteboard showed us a better way to brainstorm. Now, marketers from Sydney to San Francisco can work together online to plan our most ambitious customer journeys and e-commerce experiences. Infinite canvases let you share any idea, and video chat lets you chat naturally. FigJam has made it possible for us to work together as one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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