FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Respectful
  • Reliable

Feature Ratings

Average 88

Infinite Canvas

90

Collaboration

90

Annotation

89

Sticky Notes

88

Role-Based Access

88

Screen Sharing

85

Multimedia Content

85

Record, Save, and Export Canvases

84

Surveys and Polling

83

Integration with Meeting Solutions

81

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

88

Ease of Implementation

88

Business Value Created

86

Quality of Features

86

Product Strategy and Rate of Improvement

86

Breadth of Features

85

Ease of Customization

84

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Ease of IT Administration

80

FigJam Reviews

Parwinder K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Collaborative Brainstorming and Planning Tool

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

1) Easy-to-use interface 2) Customizable templates and designs 3) Real-time collaboration for remote teams 4) Seamless integrations with popular tools 5) Community sharing for inspiration and collaboration

What is your favorite aspect of this product?

1) Visual Collaboration in real-time 2) Customizable designs with templates and design elements 3) Seamless Integration with popular collaboration tools 4) User-Friendly Interface for easy accessibility 5) Strong Community for sharing ideas and inspiration

What do you dislike most about this product?

Basic Drawing Tools Limited Formatting Options Requires a Paid Subscription to Figma Relies on a Reliable Internet Connection

What recommendations would you give to someone considering this product?

Yes, I will definitely recommend this to everyone.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Faith O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Very easy to use

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

Its integration with Figma which makes for a seamless transition between brainstorming and UI design

What is your favorite aspect of this product?

I love its intuitive and fun interface, with playful features like stickers and emoji reactions.

What do you dislike most about this product?

Its limited advanced diagramming

What recommendations would you give to someone considering this product?

I recommend it for quick brainstorming, team collaboration, and seamless integration with Figma.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bob K.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Great for MIndMaps!

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

FigJam has enabled creators to get plugins that can go beyond the basic creation of classic sticky notes. You can install a plugin for a spreadsheets and works fine for me.

What is your favorite aspect of this product?

I was using Whimsical and Mindnode for mind mapping but FigJam's collaborative structure for collaborative creation of mind maps is my favorite aspect. Our work has been eased by FigJam's ability to allow collaboration on the mindmappers.

What do you dislike most about this product?

When pasting into other apps, selecting all nodes in FigJam and copying them truncates the hierarchy.

What recommendations would you give to someone considering this product?

If not yet figured out, understand that you can reorganize the map instead of copying and pasting into a different tree. You can easily drag any node to a subsequent branch.

Pros

  • Continually Improving Product
  • Unique Features
  • Caring
  • Saves Time

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