FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Respectful
  • Reliable

Feature Ratings

Average 88

Infinite Canvas

90

Collaboration

90

Annotation

89

Sticky Notes

88

Role-Based Access

88

Screen Sharing

85

Multimedia Content

85

Record, Save, and Export Canvases

84

Surveys and Polling

83

Integration with Meeting Solutions

81

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

88

Ease of Implementation

88

Business Value Created

86

Quality of Features

86

Product Strategy and Rate of Improvement

86

Breadth of Features

85

Ease of Customization

84

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Ease of IT Administration

80

FigJam Reviews

heylin i.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Navigate real-time collaborative planning - Figjam

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

FigJam distinguishes itself from other similar products with its exceptional real-time collaboration capabilities, providing a seamless environment in which multiple team members can work simultaneously on diagrams, sketches and more. Its versatility goes beyond standard design tools, serving as a platform for brainstorming and ideation. Undoubtedly something that makes it stand out from other tools is its new implementation of artificial intelligence, as personally it helps me to speed up the flow and be able to come up with more ideas. FigJam's easy-to-use interface ensures accessibility for designers and non-designers alike.

What is your favorite aspect of this product?

I'd have to say the real-time collaboration aspect is my favorite. The ability for multiple people to work together seamlessly in the same space, sharing ideas and feedback in the moment, adds a dynamic and efficient layer to the design process. It's like a virtual design jam session! It's not just about individuals working in isolation and then syncing up later—it's a simultaneous, interactive collaboration where ideas can flow and evolve organically. It's a game-changer for teams that thrive on synergy and collective creativity.

What do you dislike most about this product?

It's a bit like searching for a needle in a haystack when it comes to finding something to dislike about FigJam because, truth be told, I'm pretty enamored with the whole package. The real-time collaboration is a game-changer, turning design into a dynamic and shared experience. The versatility of the platform, from sketching to diagramming, caters to a wide range of creative needs. The user-friendly interface ensures that both design pros and newcomers feel right at home, contributing to a collaborative and inclusive environment.

What recommendations would you give to someone considering this product?

For anyone thinking about using FigJam, I recommend that you dive headfirst into exploring all of its collaboration features. Take advantage of real-time collaboration to foster creativity and streamline communication within your team. Experiment with its versatility: whether it's sketching ideas, creating diagrams or collaborating on flowcharts, FigJam offers a wide range of possibilities. Take advantage of the easy-to-use interface to foster cross-functional collaboration, making it accessible to both experienced designers and those new to the field.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2023

Perfect Design Whiteboard

Likeliness to Recommend

10 /10

Pros

  • Respectful
  • Reliable
  • Helps Innovate
  • Continually Improving Product

Simon D.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Large number of shapes and icons for diagramming

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

Providing free templates for users and easy to duplicate pages.

What is your favorite aspect of this product?

Easily customize standard formatting for shapes or other visual tools.

What do you dislike most about this product?

The page tends to slow down when working with complex workflows spanning multiple shapes and layers.

What recommendations would you give to someone considering this product?

Particularly useful for implementing new and updated process flows across demographics and departments.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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