FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.0 /10
CX Score
9.2 /10
Category
FigJam
9.0 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Saves Time
  • Respectful

Feature Ratings

Average 88

Infinite Canvas

90

Collaboration

90

Annotation

88

Sticky Notes

87

Role-Based Access

87

Record, Save, and Export Canvases

86

Screen Sharing

85

Multimedia Content

85

Surveys and Polling

84

Integration with Meeting Solutions

80

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Quality of Features

87

Business Value Created

87

Usability and Intuitiveness

86

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Ease of Customization

84

Availability and Quality of Training

82

Ease of Data Integration

81

Vendor Support

81

Ease of IT Administration

80

FigJam Reviews

Vatsal G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Features Delight - Must have tool

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Its ability to design almost anything. It also provides the templates to design the device specific objects.

What is your favorite aspect of this product?

I can design pretty much anything I want to. I can customize every possible way I want to.

What do you dislike most about this product?

Nothing really to dislike about the product.

What recommendations would you give to someone considering this product?

If you do any sort of design for online material, you must have Figma and FigJam. Period.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Anitha R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

We Use it to Craft Masterpieces

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

During a virtual design sprint, the team seamlessly transitions from ideation to sketching, with everyone contributing simultaneously.

What is your favorite aspect of this product?

The infinite canvas is a liberating experience. Imagine orchestrating a strategic planning session where ideas flow without bounds.

What do you dislike most about this product?

As much as I adore FigJam's real-time collaboration, exporting can be a bit finicky.

What recommendations would you give to someone considering this product?

Focus on creating templates within FigJam from the beginning. Templates could streamline common collaborative processes, making it even more efficient for teams to dive into creativity

Pros

  • Helps Innovate
  • Inspires Innovation
  • Caring
  • Saves Time

Brittney D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

On Figjam, Creativity Knows No Bounds

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

FigJam is more focused on ideation and collaboration. During brainstorming sessions, its simplicity and versatility shine, allowing everyone to contribute visually.

What is your favorite aspect of this product?

During design sprints, the ability to create an expansive user flow on a single canvas makes it easier for the team to visualize the entire journey at once.

What do you dislike most about this product?

While FigJam is excellent for ideation, it lacks some of the advanced design features found in specialized tools. This can be limiting when you need to move from brainstorming to detailed design.

What recommendations would you give to someone considering this product?

Figjam is great but once you've solidified your concepts, consider transferring your designs to a more robust design tool for the final touches

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Saves Time

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