
What is FacilityOS?
FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 89%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FacilityOS?
Pros
- Reliable
- Enables Productivity
- Effective Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real-Time Alerts and Notifications
Electronic Signatures
Registration Management
Badge Printing
Mobile
Dashboards, Analytics and Reporting
API Integration
Visitor Authentication and Monitoring
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
IT-FOS

IT-VOS

IT-EOS

IT-COS

IT-LOS

IT-SOS

FacilityOS Reviews
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Mar 2022
Good at automating parts of visitor management.
Likeliness to Recommend
Pros
- Enables Productivity
- Effective Service
- Saves Time
- Reliable
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Dec 2021
Good support, easy to customize and use!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Aaron H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Fantastic product, thank you!
Likeliness to Recommend
What differentiates FacilityOS from other similar products?
This saves so much time as compared to using an IR gun to scan a forehead.
What is your favorite aspect of this product?
Letting it scan your face to properly detect temperatures.
What do you dislike most about this product?
Our internal implementation leaves much to be desired, but that isn't something coming from the iLobby itself. We need to configure it properly.
What recommendations would you give to someone considering this product?
Get this product!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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