FacilityOS Logo
FacilityOS Logo
FacilityOS

FacilityOS

Composite Score
8.0 /10
CX Score
7.9 /10
Category
FacilityOS
8.0 /10

What is FacilityOS?

FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact.

Company Details


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Awards & Recognition

FacilityOS won the following awards in the Visitor Management category

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FacilityOS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FacilityOS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
90%
Conflict Resolution:
93%
Strategy & Innovation:
89%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FacilityOS?

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7% Negative
9% Neutral
84% Positive

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Respectful

Feature Ratings

Average 89

Real-Time Alerts and Notifications

92

Electronic Signatures

92

Registration Management

90

Badge Printing

90

Mobile

88

Dashboards, Analytics and Reporting

87

API Integration

87

Visitor Authentication and Monitoring

83

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

89

Ease of Implementation

89

Quality of Features

88

Vendor Support

87

Ease of Data Integration

87

Breadth of Features

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Availability and Quality of Training

80

FacilityOS Reviews

Sean H.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Great way to meet CTPAT compliance.

Likeliness to Recommend

9 /10

What differentiates FacilityOS from other similar products?

Ease of use and overall capabilities

What is your favorite aspect of this product?

Tracking trucks and deliveries

What do you dislike most about this product?

The fact that our employees won't use it

What recommendations would you give to someone considering this product?

Use it as paret of your overall security platform.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Babra G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Best Visitor Management Solution For Business

Likeliness to Recommend

9 /10

What differentiates FacilityOS from other similar products?

What makes iLobby Visitor Management the bed is that it's easy and convenient for both employees and visitors.

What is your favorite aspect of this product?

Using iLobby Visitor Management is seamless It's a cost effective solution It makes managing visitors easy

What do you dislike most about this product?

Never had issues using iLobby Visitor Management

What recommendations would you give to someone considering this product?

iLobby Visitor Management is a must have for all businesses. It simply makes visitor management seamless

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Dennis Z.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use and good support

Likeliness to Recommend

8 /10

What differentiates FacilityOS from other similar products?

I don't know others.

What is your favorite aspect of this product?

Fast print and easy management

What do you dislike most about this product?

Sometimes we have to contact support to update the software, not proactively.

What recommendations would you give to someone considering this product?

A good software solution.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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