Expedite Commerce Customer Reviews 2024

Expedite Commerce

Composite Score

7.6 /10

CX Score

8.0 /10

15 Reviews Write a Review

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Software Claimed

What is Expedite Commerce?

Configure. Price. Quote. Make your complex products seem simple. Guided selling and dynamic 3D visualization smooths out the buying process for both online customers and internal users. Seamless Storefront experiences that fully integrates your online customer experience with your sales or call center. Ordering and inventory management experience that are designed to be customer facing, but with the robustness for your back office team. Simplify Billing for subscription, recurring, usage, and one-time charges. Automate bill cycles and get instant feedback for bill cycle processing and revenue recognition.

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Awards & Recognition

Expedite Commerce won the following awards in the Configure, Price, Quote category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

4 Top Rated Capabilities

5 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

10 Top Rated Features

2023

Expedite Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Expedite Commerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Expedite Commerce?

0% Negative

8% Neutral

92% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Feature Ratings

Average 80

Application Integration

Order and Subscription Management

Workflow & Approvals

Discounting Management

Renewal Management

Quote Development and Administration

Self-Service Selling

Product and Service Configuration

Contract Negotiation and Authoring

Catalog Management

Visual Configuration

Vendor Capability Ratings

Average 77

Ease of Implementation

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Breadth of Features

Ease of Customization

Vendor Support

Expedite Commerce Reviews

Morgan R.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Program that improves commercial efficiency.

Likeliness to Recommend

8 /10

What differentiates Expedite Commerce from other similar products?

In comparison to competing programs, Expedite Commerce excels in making clients feel appreciated.

What is your favorite aspect of this product?

In our efforts to update our inside sales platform, Expedite Commerce has proven to be an invaluable partner. They were present at the business-facing meeting, collaborated with us on the training, and delivered on time as promised.

What do you dislike most about this product?

Their deployment method appears to be rather haphazard and lacks specificity. This explains why their deployments are not modest and frequent, but rather costly and infrequent. Integrating their implementations into our CAB process proved to be a bit of a challenge.

What recommendations would you give to someone considering this product?

I recommend that before tackling a Salesforce application, make sure you have the necessary team trained in Salesforce administration and best practices.

Pros

Enables Productivity
Unique Features
Efficient Service
Effective Service

Nelly W.

Role: Human Resources
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Best Tool For Configure, Price, and Quote

Likeliness to Recommend

9 /10

What differentiates Expedite Commerce from other similar products?

What makes Expedite Commerce different is that it also makes a good e-commerce solution besides being a great tool for quoting and configuration

What is your favorite aspect of this product?

Using and setting up Expedite Commerce is easy The software is affordable It makes quoting and configuration easy

What do you dislike most about this product?

Not a single downfall as Expedite Commerce has been amazing.

What recommendations would you give to someone considering this product?

I recommend Expedite Commerce as a configuration, quoting, abd and monitoring software.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Shakil A.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

User Friendly

Likeliness to Recommend

9 /10

What differentiates Expedite Commerce from other similar products?

Uniqueness and adaptibility

What is your favorite aspect of this product?

User friendly dashboard

What do you dislike most about this product?

to early to make an opinion

What recommendations would you give to someone considering this product?

Very much user friendly product

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Expedite Commerce

Software Claimed

What is Expedite Commerce?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Expedite Commerce Ratings

87 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Expedite Commerce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Order and Subscription Management Manage customer orders, subscriptions, services and assets with associated charges over the life of the subscription.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Renewal Management Includes maintaining recurring orders , contracted pricing or renewed orders with clients.

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Self-Service Selling Integrated ability to set up and apply flexible solution options as self-service channels that are directly connected into the order management process.

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Contract Negotiation and Authoring Creation and management of contract throughout negotiations within integrated signature.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Expedite Commerce Reviews

Morgan R.

Program that improves commercial efficiency.

Likeliness to Recommend

Pros

Nelly W.

Best Tool For Configure, Price, and Quote

Likeliness to Recommend

Pros

Shakil A.

User Friendly

Likeliness to Recommend

Pros

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Feature Ratings

Application Integration

Order and Subscription Management

Workflow & Approvals

Discounting Management

Renewal Management

Quote Development and Administration

Self-Service Selling

Product and Service Configuration

Contract Negotiation and Authoring

Catalog Management

Visual Configuration

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Breadth of Features

Ease of Customization

Vendor Support