Everlaw Customer Reviews 2024

Everlaw

Composite Score

7.4 /10

CX Score

7.8 /10

32 Reviews Write a Review

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What is Everlaw?

Everlaw combines speed, security, and ease-of-use into a comprehensive solution that unlocks the collaborative power of teams to investigate issues more thoroughly, uncover truth more quickly, and present their findings more clearly. A modern approach to ediscovery that enables teams to quickly and easily discover relevant information, reveal details hidden in huge document troves, and collaboratively act on the information.

Company Details

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Awards & Recognition

Everlaw won the following awards in the eDiscovery category

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2 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Contract Negotiation
Conflict Resolution

2024

0 Top Rated Capabilities

2 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Everlaw Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Everlaw.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

93 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Everlaw?

2% Negative

7% Neutral

91% Positive

Pros

Effective Service
Client Friendly Policies
Altruistic
Acts with Integrity

Feature Ratings

Average 78

Audio Transcription

Native Format

Tagging Metadata and Organization

Email Threading

Review

Chain of Custody Preservation

Legal Hold

Annotations

Data Analysis and Visualization

Optical Character Recognition

Classification and Data Parsing

Vendor Capability Ratings

Average 78

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Customization

Quality of Features

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Everlaw Reviews

Devon F.

Role: Operations
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2020

Great product! Reliable and doesnt disappoint.

Likeliness to Recommend

5 /10

What differentiates Everlaw from other similar products?

We never used another product quite like this one as far as i know.

What is your favorite aspect of this product?

Ease of use. Great customer service

What do you dislike most about this product?

Nothing that i can remember

What recommendations would you give to someone considering this product?

Ask questions to make sure you will use most of the features

Pros

Continually Improving Product
Reliable
Trustworthy
Efficient Service

Tamara N. M.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2020

Easy to integrate good service but overpriced

Likeliness to Recommend

5 /10

What differentiates Everlaw from other similar products?

Individualized support

What is your favorite aspect of this product?

Customized capability

What do you dislike most about this product?

Cost and increase

What recommendations would you give to someone considering this product?

Do your research regarding current programs and software integration

Pros

Effective Service
Saves Time

Cons

Less Fair
Inhibits Innovation
Slower Product Innovation

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2020

User friendly and intuitive

Likeliness to Recommend

6 /10

Pros

Continually Improving Product
Trustworthy
Altruistic
Acts with Integrity

Everlaw

What is Everlaw?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Emotional Footprint Champion

Everlaw Ratings

82 Likeliness to Recommend

93 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Everlaw?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Native Format Preservation of the native format of the documents in unaltered state

Tagging Metadata and Organization Ability to add metadata and tagging in order to easily identify and classify reviewed documents

Email Threading n the parsing of email, the ability to follow reply threads throughout the course of the entire email interaction.​

Review The system should facilitate the review process of the documents extracted and processed by the eDiscovery software

Chain of Custody Preservation Verifiable methods to ensure that electronic documents are in an as-collected & untampered state when presented to the court.

Legal Hold The ability to place a “legal hold” on systems in order to prevent modification of electronic data during the eDiscovery process.

Annotations The system should allow for the means of annotation, including comments, highlighting, etc., without modifying the original documents.​

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Classification and Data Parsing Ability to read data stored in multiple records and parse them in a format-agnostic, normalized search index.​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Everlaw Reviews

Devon F.

Great product! Reliable and doesnt disappoint.

Likeliness to Recommend

Pros

Tamara N. M.

Easy to integrate good service but overpriced

Likeliness to Recommend

Pros

Cons

User friendly and intuitive

Likeliness to Recommend

Pros

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Exterro E-Discovery

1
Since last award

Feature Ratings

Audio Transcription

Native Format

Tagging Metadata and Organization

Email Threading

Review

Chain of Custody Preservation

Legal Hold

Annotations

Data Analysis and Visualization

Optical Character Recognition

Classification and Data Parsing

Vendor Capability Ratings

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Customization

Quality of Features

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement