What is ESP CSR?
ESP is on a mission to make a positive impact for the planet by supporting organisations to embed sustainability into their performance. We help our customers to measure, monitor, report and reduce carbon emissions and utility expenditure with AI-powered, audit-ready carbon accounting and utility management software & services. CSR is our corporate carbon management solution, combining cutting-edge software supported by a world-class team of sustainability experts. Accurate, flexible, and auditable - CSR addresses the sustainability data needs of teams managing facilities with complex operational emission profiles and exacting reporting expectations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
96 Plan to Renew
69 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ESP CSR?
Pros
- Respectful
- Fair
- Reliable
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audit Trail
Central Data Repository
Role-Based Access
Reviews and Approvals
Version Control
Knowledge Base for Processes
Real Time Capabilities
Intelligent Alerts and Notifications
Full Scope 3
Automatic Data Collection
Automatic KPI Calculations, Conversions and Updates
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Business Value Created
Ease of Implementation
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
ESP CSR Reviews
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Apr 2023
Powerful product,
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
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- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2023
Reliable and the help desk is very responsive,
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Caring
- Saves Time
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- Role: Finance
- Industry: Energy
- Involvement: End User of Application
Submitted Apr 2023
Reasonably easy to use and intuitive.
Likeliness to Recommend
Pros
- Trustworthy
- Respectful
- Fair
- Altruistic
Please tell us why you think this review should be flagged.
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