ESP CSR Logo
ESP CSR Logo
ESP

ESP CSR

Composite Score
7.6 /10
CX Score
7.8 /10
Category
ESP CSR
7.6 /10

What is ESP CSR?

ESP is on a mission to make a positive impact for the planet by supporting organisations to embed sustainability into their performance. We help our customers to measure, monitor, report and reduce carbon emissions and utility expenditure with AI-powered, audit-ready carbon accounting and utility management software & services. CSR is our corporate carbon management solution, combining cutting-edge software supported by a world-class team of sustainability experts. Accurate, flexible, and auditable - CSR addresses the sustainability data needs of teams managing facilities with complex operational emission profiles and exacting reporting expectations.

Company Details


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Awards & Recognition

ESP CSR won the following awards in the Environmental, Social and Governance Reporting category

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ESP CSR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ESP CSR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

96 Plan to Renew

69 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ESP CSR?

7% Negative
21% Neutral
72% Positive

Pros

  • Respectful
  • Fair
  • Reliable
  • Effective Service

Feature Ratings

Average 72

Audit Trail

87

Central Data Repository

85

Role-Based Access

83

Reviews and Approvals

82

Version Control

80

Knowledge Base for Processes

78

Real Time Capabilities

78

Intelligent Alerts and Notifications

72

Full Scope 3

71

Automatic Data Collection

71

Automatic KPI Calculations, Conversions and Updates

70

Vendor Capability Ratings

Average 73

Vendor Support

86

Availability and Quality of Training

79

Business Value Created

77

Ease of Implementation

74

Quality of Features

73

Ease of IT Administration

72

Usability and Intuitiveness

72

Ease of Data Integration

69

Ease of Customization

69

Product Strategy and Rate of Improvement

67

Breadth of Features

65

ESP CSR Reviews

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2023

Powerful product,

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2023

Reliable and the help desk is very responsive,

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Saves Time
  • Role: Finance
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2023

Reasonably easy to use and intuitive.

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Altruistic

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