What is Eracent IT Management Center?
The IT Management Center™ (ITMC), is a comprehensive lifecycle management for all assets and licenses, providing continuous tracking from planning through refresh/retirement. Supports optimized utilization of all assets from acquisition to disposition, and provides a baseline that is not dependent on dynamic discovery data that can constantly change.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
1
Since last award
94 Plan to Renew
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Eracent IT Management Center?
Pros
- Acts with Integrity
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Import Export and Aggregation
Analytics and Reporting
Integrated Discovery
Software Recognition Library
Data Center Analytics
End to End Lifecycle Management
Software Usage Metering
Decentralized Management
Financial Analysis
Advanced License Management
Cloud License Management
Vendor Capability Ratings
Vendor Support
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Also Featured in...
Eracent IT Management Center Reviews
- Role: Operations
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
This is a great product with Good Features
Likeliness to Recommend
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Dec 2023
Meets the needs of our enterprise
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Valerie C.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Reporting is great. Not enough checks and balances
Likeliness to Recommend
What differentiates Eracent IT Management Center from other similar products?
Fantastic Reports and queries.
What is your favorite aspect of this product?
The reporting and queries I can build to find almost anything.
What do you dislike most about this product?
There is too much room for human error. Not enough checks and balances to ensure information is correct.
What recommendations would you give to someone considering this product?
Go through some training. There is a lot to learn in Eracent that has taken me years to figure out on my own... and still learning
Pros
- Trustworthy
- Respectful
- Client Friendly Policies
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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