What is Eracent IT Management Center?
The IT Management Center™ (ITMC), is a comprehensive lifecycle management for all assets and licenses, providing continuous tracking from planning through refresh/retirement. Supports optimized utilization of all assets from acquisition to disposition, and provides a baseline that is not dependent on dynamic discovery data that can constantly change.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
1
Since last award
98 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Eracent IT Management Center?
Pros
- Respectful
- Transparent
- Friendly Negotiation
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Software Recognition Library
Software Usage Metering
Cloud License Management
Integration with IT Systems
Integrated Discovery
Advanced License Management
End to End Lifecycle Management
Analytics and Reporting
Contract Management
Software Inventory Management
Audit Scheduling and Management
Vendor Capability Ratings
Vendor Support
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
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Eracent IT Management Center Reviews
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Dec 2022
Great features, challenging to manage
Likeliness to Recommend
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Caring
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
Nathan C.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Dec 2022
Great Discovery and Asset Management Tool!
Likeliness to Recommend
What differentiates Eracent IT Management Center from other similar products?
The breadth of reporting options and easy to use interface make Eracent a smart choice for anyone looking for a discovery tool.
What is your favorite aspect of this product?
My favorite aspect of this product is the detailed information provided by the discovery tool for end user devices.
What do you dislike most about this product?
I would like to see Eracent move to an agentless discovery option versus the current agent deployment needed.
What recommendations would you give to someone considering this product?
Eracent ITMC is a good discovery tool for the price. Reporting is robust and the interface is easy to use and understand.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2022
Feature rich product.
Likeliness to Recommend
Pros
- Respectful
- Client Friendly Policies
- Includes Product Enhancements
- Continually Improving Product
Please tell us why you think this review should be flagged.
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