Eracent IT Management Center Logo
Eracent IT Management Center Logo
Eracent

Eracent IT Management Center

Composite Score
8.0 /10
CX Score
8.4 /10
Eracent IT Management Center
8.0 /10

What is Eracent IT Management Center?

The IT Management Center™ (ITMC), is a comprehensive lifecycle management for all assets and licenses, providing continuous tracking from planning through refresh/retirement. Supports optimized utilization of all assets from acquisition to disposition, and provides a baseline that is not dependent on dynamic discovery data that can constantly change.

Company Details


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Awards & Recognition

Eracent IT Management Center won the following awards in the Software Asset Management category

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Eracent IT Management Center Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Eracent IT Management Center.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Eracent IT Management Center?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Friendly Negotiation
  • Performance Enhancing

Feature Ratings

Average 74

Software Recognition Library

85

Software Usage Metering

84

Cloud License Management

80

Integration with IT Systems

79

Integrated Discovery

78

Advanced License Management

77

End to End Lifecycle Management

77

Analytics and Reporting

77

Contract Management

75

Software Inventory Management

75

Audit Scheduling and Management

74

Vendor Capability Ratings

Average 75

Vendor Support

87

Breadth of Features

81

Business Value Created

77

Product Strategy and Rate of Improvement

77

Ease of Implementation

75

Ease of IT Administration

74

Ease of Data Integration

74

Ease of Customization

72

Quality of Features

71

Usability and Intuitiveness

69

Availability and Quality of Training

66

Eracent IT Management Center Reviews

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Great features, challenging to manage

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Caring

Cons

  • Under Delivered

Nathan C.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Great Discovery and Asset Management Tool!

Likeliness to Recommend

9 /10

What differentiates Eracent IT Management Center from other similar products?

The breadth of reporting options and easy to use interface make Eracent a smart choice for anyone looking for a discovery tool.

What is your favorite aspect of this product?

My favorite aspect of this product is the detailed information provided by the discovery tool for end user devices.

What do you dislike most about this product?

I would like to see Eracent move to an agentless discovery option versus the current agent deployment needed.

What recommendations would you give to someone considering this product?

Eracent ITMC is a good discovery tool for the price. Reporting is robust and the interface is easy to use and understand.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Feature rich product.

Likeliness to Recommend

7 /10

Pros

  • Respectful
  • Client Friendly Policies
  • Includes Product Enhancements
  • Continually Improving Product

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