Eracent IT Management Center
7.9 /10

What is Eracent IT Management Center?

The IT Management Center™ (ITMC), is a comprehensive lifecycle management for all assets and licenses, providing continuous tracking from planning through refresh/retirement. Supports optimized utilization of all assets from acquisition to disposition, and provides a baseline that is not dependent on dynamic discovery data that can constantly change.

Company Details


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Awards & Recognition

Eracent IT Management Center won the following awards in the Software Asset Management category

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Eracent IT Management Center Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Eracent IT Management Center.

84 Likeliness to Recommend

1
Since last award

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Eracent IT Management Center?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Friendly Negotiation
  • Performance Enhancing

Feature Ratings

Average 74

Software Recognition Library

85

Software Usage Metering

84

Cloud License Management

80

Integration with IT Systems

79

Integrated Discovery

78

Advanced License Management

77

End to End Lifecycle Management

77

Analytics and Reporting

77

Contract Management

75

Software Inventory Management

75

Audit Scheduling and Management

75

Vendor Capability Ratings

Average 75

Vendor Support

87

Breadth of Features

81

Business Value Created

77

Product Strategy and Rate of Improvement

77

Ease of Implementation

75

Ease of IT Administration

74

Ease of Data Integration

74

Ease of Customization

72

Quality of Features

71

Usability and Intuitiveness

69

Availability and Quality of Training

66

Eracent IT Management Center Reviews

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Great features, but can be a little finnicky

Likeliness to Recommend

7 /10

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Respectful

Cons

  • Less Reliable

Melonaie G.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

It was a long road to be fully functional.

Likeliness to Recommend

6 /10

What differentiates Eracent IT Management Center from other similar products?

Integration with SCCM and purchasing system.

What is your favorite aspect of this product?

I do not have a favorite.

What do you dislike most about this product?

It is a struggle to get the data I want from the reports. Server information is much better than software inventory from the desktops/laptops.

What recommendations would you give to someone considering this product?

Don't ask for customizations and start with fresh data.

Pros

  • Friendly Negotiation
  • Helps Innovate
  • Performance Enhancing
  • Efficient Service

Cons

  • Less Reliable
  • Less Productive
  • Commodity Features

Manoj C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to use. Vendor coordinator support is awesome

Likeliness to Recommend

10 /10

What differentiates Eracent IT Management Center from other similar products?

Eracent ITMC is quite friendlier than others.

What is your favorite aspect of this product?

Server Discovery Part

What do you dislike most about this product?

It took long time to fix the issue if Eracent stop working

What recommendations would you give to someone considering this product?

As Eracent is very easy to use i always suggest to someone to use this

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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