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What is Eracent IT Management Center?
The IT Management Center™ (ITMC), is a comprehensive lifecycle management for all assets and licenses, providing continuous tracking from planning through refresh/retirement. Supports optimized utilization of all assets from acquisition to disposition, and provides a baseline that is not dependent on dynamic discovery data that can constantly change.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
98 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Eracent IT Management Center?
Pros
- Respectful
- Transparent
- Friendly Negotiation
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Software Recognition Library
Software Usage Metering
Cloud License Management
Integration with IT Systems
Advanced License Management
Integrated Discovery
End to End Lifecycle Management
Analytics and Reporting
Contract Management
Audit Scheduling and Management
Software Inventory Management
Vendor Capability Ratings
Vendor Support
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
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Eracent IT Management Center Reviews
Joseph A.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted May 2021
Great product and great customer support.
Likeliness to Recommend
What differentiates Eracent IT Management Center from other similar products?
The ease of customization and self support.
What is your favorite aspect of this product?
The ease of customization and self support.
What do you dislike most about this product?
I would have to say cost as this is our biggest pain point. With leadership always trying to cut out unnecessary expenses, our tool is always the a topic of subject. Thankfully, the tool works so well that it is easy to justify the business need.
What recommendations would you give to someone considering this product?
Think outside the box. This tool has the capability of opening doors that you have dreamed of to make your daily tasks manageable. By thinking out of the box, it will enable you to take advantage of the great customization that it offers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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