Eptura

Eptura Workplace

Composite Score

7.5 /10

CX Score

7.7 /10

17 Reviews Write a Review

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What is Eptura Workplace?

iOffice is now Eptura Workplace. In 2023, iOffice became Eptura Workplace. Now you can browse Eptura for resources from space planning and workplace experience software to customer support.

Company Details

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Awards & Recognition

Eptura Workplace won the following awards in the Space Management category

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2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation

2022

4 Top Rated Capabilities

3 Top Rated Features

2022

Eptura Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Eptura Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

3
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Eptura Workplace?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Caring

Feature Ratings

Average 83

Contact Tracing

Space Descriptions

Workspace Maps/Floorplans

Custom Search

Administrator Controls

Workflows and Notifications

Badging and Sensor Integration

Phone Integration

Dashboards and Reporting

Reservation System

API Integration

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Implementation

Vendor Support

Eptura Workplace Reviews

Amy A.

Role: Consultant
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Office is a great real estate software.

Likeliness to Recommend

8 /10

What differentiates Eptura Workplace from other similar products?

We like the fact that we can tie in all our main functions like quality management, package tracking system, visitor check-in system, and space manager system all under one umbrella. The software system itself is user-friendly so pretty simple for when we ought to train new workers on how to navigate the system to search out what they’re trying for.

What is your favorite aspect of this product?

The constant improvements, continue as the needs arise. It was an ideal alternative for our size company, we had 2 buildings (one past capacity) and needed to have a system rather than massive floor plans. I exploit this every day and my colleagues use it for wayfinding. iOffice has different modules that we can add to our package at any time, it can be as much of an asset to an organization as it chooses!

What do you dislike most about this product?

The item that I disliked is that I perpetually have issues with the app itself. Because once I updated my phone app wasn’t working so I had to delete it and install it again. I thought they resolved this issue however I’m unsure and still have some problems with it.

What recommendations would you give to someone considering this product?

It’s a good concept because it s designed for companies and corporations and employees. Once you transfer the app you will a bright screen that consists of various types of the queue.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Cons

Vendor's Interest First
Security Frustrates

Shruti T.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

I love this. Great product.

Likeliness to Recommend

10 /10

What differentiates Eptura Workplace from other similar products?

Great in optimising workplace and performance of assets

What is your favorite aspect of this product?

Gives very intelligent data and great. IoT sensors and artificial intelligence are great.

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

This will only empower your work place. Just go for it.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Kritika N.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Perfect, one stop solution for multiple problem.

Likeliness to Recommend

10 /10

What differentiates Eptura Workplace from other similar products?

Customer support

What is your favorite aspect of this product?

Comfort, convenient

What do you dislike most about this product?

Nothing that stands out

What recommendations would you give to someone considering this product?

If you have to move your office, if you have to design your office or if you have to renovate, dont go anywhere else, this has everything you need.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Eptura Workplace

What is Eptura Workplace?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Eptura Workplace Ratings

88 Likeliness to Recommend

3 Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Eptura Workplace?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Contact Tracing Allows social distancing restrictions to be placed on bookings as well as contact tracing if an infection is noted.

Space Descriptions Ability to add attributes to spaces such as location, lighting, equipment, etc.

Workspace Maps/Floorplans View floorplans from an interactive map to visualize capacity, customize desk assignment types (assigned, flexible etc.), and view availability.

Custom Search Ability to find colleagues, amenities, floors, desks etc/ to aid in bookings.

Administrator Controls Determine who can book where and when, team booking restriction (neighborhoods), booking quotas or other custom rules or restrictions

Workflows and Notifications Ability to automate cleaning notifications, scheduling and other key messaging.

Badging and Sensor Integration Ability to integrate with badging systems or sensors to automate occupancy tracking and/or manage environment.

Phone Integration Ability to have the correct phone/messaging set up at the desk when booked (PBX).

Dashboards and Reporting Look up profile information, space planning insights, booking reports, adoption rates, real-time occupancy data.

Reservation System Easily view and manage previous and upcoming desk bookings, and manage check-in/check-out .

API Integration API integrations with enterprise apps (e.g. Office365, CMMS, Air Quality/HVAC)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Eptura Workplace Reviews

Amy A.

Office is a great real estate software.

Likeliness to Recommend

Pros

Cons

Shruti T.

I love this. Great product.

Likeliness to Recommend

Pros

Kritika N.

Perfect, one stop solution for multiple problem.

Likeliness to Recommend

Pros

3
Since last award

2
Since last award

Feature Ratings

Contact Tracing

Space Descriptions

Workspace Maps/Floorplans

Custom Search

Administrator Controls

Workflows and Notifications

Badging and Sensor Integration

Phone Integration

Dashboards and Reporting

Reservation System

API Integration

Vendor Capability Ratings

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Implementation

Vendor Support