Epicor Software

Epicor Kinetic

Composite Score

6.4 /10

CX Score

6.4 /10

56 Reviews Write a Review

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What is Epicor Kinetic?

Kinetic (formerly Epicor ERP) captures the true value of cloud ERP with manufacturing know-how to accelerate your growth and profitability. Digitally transform to capitalize on data and innovate without limits.

Company Details

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Epicor Kinetic Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Epicor Kinetic.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

85 Plan to Renew

74 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 73%
Negotiation and Contract:: 55%
Conflict Resolution:: 70%
Strategy & Innovation:: 64%
Service Experience:: 58%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Epicor Kinetic?

11% Negative

9% Neutral

80% Positive

Pros

Reliable
Trustworthy
Respectful
Acts with Integrity

Cons

Under Delivered
Less Generous
Wastes Time

Feature Ratings

Average 73

Job and Project Management

Supply Chain Management

Procurement Management

Governance Risk and Compliance

Accounting and Financial Management

Industry Specific Capabilities

Human Capital Management

Customer Relationship Management

BI and Performance Management

Service Management

Analytics and Reporting

Vendor Capability Ratings

Average 72

Ease of Customization

Breadth of Features

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Vendor Support

Epicor Kinetic Reviews

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2020

Good, but the reporting system is lacking...

Likeliness to Recommend

3 /10

Pros

Reliable
Acts with Integrity
Friendly Negotiation
Trustworthy

Cons

Inhibits Innovation
Less Efficient Service
Less Effective Service

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2020

Great ERP Product

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Trustworthy
Efficient Service
Effective Service

Epicor Kinetic

What is Epicor Kinetic?

Company Details

Book a Free Demo Today!

Awards & Recognition

Epicor Kinetic Ratings

79 Likeliness to Recommend

85 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+65 Net Emotional Footprint

How much do users love Epicor Kinetic?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Epicor Kinetic Reviews

Good, but the reporting system is lacking...

Likeliness to Recommend

Pros

Cons

Great ERP Product

Likeliness to Recommend

Pros

Most Popular Epicor Kinetic Comparisons

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Feature Ratings

Job and Project Management

Supply Chain Management

Procurement Management

Governance Risk and Compliance

Accounting and Financial Management

Industry Specific Capabilities

Human Capital Management

Customer Relationship Management

BI and Performance Management

Service Management

Analytics and Reporting

Vendor Capability Ratings

Ease of Customization

Breadth of Features

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Vendor Support