Envoy Desks Logo
Envoy Desks Logo
Envoy

Envoy Desks

Composite Score
7.4 /10
CX Score
7.7 /10
Category
Envoy Desks
7.4 /10

What is Envoy Desks?

Envoy Desks is an easy way for employees to reserve a desk on days when they are approved to work from the office.

Company Details


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Awards & Recognition

Envoy Desks won the following awards in the Space Management category

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Envoy Desks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Envoy Desks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Envoy Desks?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 81

Workflows and Notifications

83

Administrator Controls

82

Multi Device Capability

82

API Integration

82

Contact Tracing

82

Reservation System

81

Workspace Maps/Floorplans

81

Phone Integration

81

Badging and Sensor Integration

80

Space Descriptions

80

Custom Search

80

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

85

Business Value Created

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of Customization

82

Quality of Features

79

Ease of Implementation

79

Vendor Support

78

Ease of IT Administration

77

Breadth of Features

77

Ease of Data Integration

75

Envoy Desks Reviews

Maryn H.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Envoy is amazing!

Likeliness to Recommend

8 /10

What differentiates Envoy Desks from other similar products?

We have been exploiting Envoy visitors for years. As a Defense Contractor, we have embedded our NDA in the visitor sign-in process that makes the sign-in process abundant smoother. It’s conjointly smart for our security audits because it tracks our visitors and escorts electronically for fast reviews. On the few times I have had to achieve out to online client service, the response time has been fast. It’s conjointly priced right for small businesses.

What is your favorite aspect of this product?

I favor how straightforward to use it is the best. It’s very economical for daily use, and as a result, the system is used daily at our place of work. Individuals can sign themselves in and out without any need for external assistance. Our visitors are very impressed with how slick the system runs and how it saves time as they can pre-register at the site and provide the required documents. The price saving to the business over a traditional receptionist is additionally huge.

What do you dislike most about this product?

Generally, troubleshooting is a pain, kinda have to research on the help pages to work out how to fix the problem, however, they do have individuals you’ll speak to. Envoy system is restricted to WiFi and therefore won’t work without a signal.

What recommendations would you give to someone considering this product?

I favor that you can schedule customers to come in and they can use it themselves to log in and sign all necessary paperwork. The badge printer is pretty impressive as well.

Pros

  • Respectful
  • Helps Innovate
  • Trustworthy
  • Unique Features

Cons

  • Vendor's Interest First
  • Under Delivered
  • Security Frustrates

William C.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Well thought out product!

Likeliness to Recommend

8 /10

What differentiates Envoy Desks from other similar products?

Envoy is very easy to navigate and no one should have any issues figuring out how to utilize the great website.

What is your favorite aspect of this product?

The product is unique. It's great that it was thought out that there needs to be a product to help employees who work Flex Mode post pandemic.

What do you dislike most about this product?

The employee directory page is very laggy. May be due to the large amount of employees

What recommendations would you give to someone considering this product?

Give it a shot if you would like to utilize an external product. Works great for our company

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Andrew M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Likeliness to Recommend

10 /10

What differentiates Envoy Desks from other similar products?

The method is very easy to use and intuitive, so it was not necessary to contact support on any occasion. Even when there was a major user interface overhaul, the reference documentations helped to find features and functions. Overall, due to the lack of needing to contact a support representative, this app has achieved a high overall support score.

What is your favorite aspect of this product?

Use off-the-shelf hardware (iPad) for an exceptional login style. Ability to submit NDAs electronically and consent to digital signatures on the iPad.

What do you dislike most about this product?

The price of the application is really an option only for large entrepreneurs.

What recommendations would you give to someone considering this product?

lovely application of a simple digital login handy using out-of-the-box hardware. The ability to use the app creates a sense of play for regular users with their visitor badges and is highly beneficial with the Bluetooth feature that detects when the frequent visitor has entered the building.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing