Enghouse Video Solutions Logo
Enghouse Video Solutions Logo
Enghouse Interactive

Enghouse Video Solutions

Composite Score
7.5 /10
CX Score
7.8 /10
Category
Enghouse Video Solutions
7.5 /10

What is Enghouse Video Solutions?

Keep connected whether your business is in-person, remote, or hybrid with Lifesize. Our video conferencing solutions allow you to upgrade your conference room to support video calls from Microsoft Teams®, Zoom®, Cisco Webex®, Google Meet™, and more.

Company Details


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Awards & Recognition

Enghouse Video Solutions won the following awards in the Web and Video Conferencing - Midmarket category

Enghouse Video Solutions Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Enghouse Video Solutions.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Enghouse Video Solutions?

6% Negative
0% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Continually Improving Product
  • Enables Productivity

Feature Ratings

Average 85

Audio Conferencing VoIP

88

Video Conferencing

88

Audio Controls

85

Screen Share

84

Keyboard Mouse Control

80

Vendor Capability Ratings

Average 81

Ease of Customization

86

Usability and Intuitiveness

84

Ease of Data Integration

83

Business Value Created

83

Ease of Implementation

83

Ease of IT Administration

81

Breadth of Features

80

Quality of Features

80

Availability and Quality of Training

80

Vendor Support

77

Product Strategy and Rate of Improvement

77

Enghouse Video Solutions Reviews

Liam R.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Meet as long as you want with up to eight people.

Likeliness to Recommend

5 /10

What differentiates Enghouse Video Solutions from other similar products?

Lifesize also offers customers a financially-backed, guaranteed service level agreement (SLA) of 99.9% uptime.

What is your favorite aspect of this product?

It receives regular updates which notably increase performance and ease-of-use.

What do you dislike most about this product?

Audio was just ok. If it was a meeting with more than 3-4 people, it seemed it was too much

What recommendations would you give to someone considering this product?

In some of the newer models, the video quality is pretty darn good if you can support the bandwidth, make sure your systems are fully compatible.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Client's Interest First

Cons

  • Less Generous

Dean N.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Features Dissapoint, harder to use than teams

Likeliness to Recommend

4 /10

What differentiates Enghouse Video Solutions from other similar products?

Lifesize is a high-quality video conferencing platform with a great picture quality.

What is your favorite aspect of this product?

pictuer quality is great.

What do you dislike most about this product?

the fact its very 1 dimensional and hard to use.

What recommendations would you give to someone considering this product?

i would recommend to use teams instead if wanting to use microsoft apps with it, it just for general video calls then this is great.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

Freddy W.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Accessible video conferencing

Likeliness to Recommend

9 /10

What differentiates Enghouse Video Solutions from other similar products?

What most differentiates this tool is that it allows, in addition to correct communication by video calls, it also performs compilation analysis actions of the other team members, which allows having a database of co-workers in real time and with efficiency. .allows you to manage meetings without inconvenience and despite being a recognized tool it is quite simple for first-time users who do not have as much experience in this area

What is your favorite aspect of this product?

What I like the most is that it differs from other tools, while many of its notifications are in real time which allows a constant record of each process carried out, it has functions already known as call recording, integrations with respective access controls and powerful searches from your web site

What do you dislike most about this product?

It does not allow surveys or comments only of employees, something that would undoubtedly be of great contribution to work teams

What recommendations would you give to someone considering this product?

Communication system accessible by video calls, it is one of the most efficient and also adaptable depending on the requirements requested by users, it has known options and its interface is quite friendly, the monthly plans are accessible that you can even try some of its versions of free way

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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