Enghouse Video Solutions Logo
Enghouse Video Solutions Logo
Enghouse Interactive

Enghouse Video Solutions

Composite Score
7.5 /10
CX Score
7.8 /10
Category
Enghouse Video Solutions
7.5 /10

What is Enghouse Video Solutions?

Keep connected whether your business is in-person, remote, or hybrid with Lifesize. Our video conferencing solutions allow you to upgrade your conference room to support video calls from Microsoft Teams®, Zoom®, Cisco Webex®, Google Meet™, and more.

Company Details


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Awards & Recognition

Enghouse Video Solutions won the following awards in the Web and Video Conferencing - Midmarket category

Enghouse Video Solutions Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Enghouse Video Solutions.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Enghouse Video Solutions?

6% Negative
0% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Continually Improving Product
  • Enables Productivity

Feature Ratings

Average 85

Audio Conferencing VoIP

88

Video Conferencing

88

Audio Controls

85

Screen Share

84

Keyboard Mouse Control

80

Vendor Capability Ratings

Average 81

Ease of Customization

86

Usability and Intuitiveness

84

Ease of Data Integration

83

Business Value Created

83

Ease of Implementation

83

Ease of IT Administration

81

Breadth of Features

80

Quality of Features

80

Availability and Quality of Training

80

Vendor Support

77

Product Strategy and Rate of Improvement

77

Enghouse Video Solutions Reviews

Mohsin K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

The premium platform for remote communication.

Likeliness to Recommend

9 /10

What differentiates Enghouse Video Solutions from other similar products?

The best and unique feature of this platform is 4k video conferencing along with 4k screen sharing. Even audio quality is crystal clear. This platform also supports active noise cancellation or the background noise cancellation feature which is a really helpful and important feature nowadays when almost all industry working from home. This is a cloud-based solution hence the security is perfect and I don't need to worry about the security. The technical team helps us to deploy this platform at every stage and they were very helpful, surprisingly this platform was done with the deployment within one week and the overall experience is great 😊.

What is your favorite aspect of this product?

My favourite aspect of this application is simplicity or "Ease of use". Features like screen-sharing, hand raising, after meeting reports, mute/unmute and the meeting recording, quick meetings, one-to-one meetings, group meetings works really well for me. Setting up meetings or sharing meeting information with my team is easy, I can set up meetings with just one click, and this feature works very well. The customisation feature is good, there is a lot of scope for the customisation and I can play with the background images and be able to use animated videos in my background as well. I also like the easy and seamless integration process.

What do you dislike most about this product?

For 4k video conferencing and 4k screen, internet bandwidth should be very otherwise there would be lag. But some other meeting platforms handle this problem beautifully with the help of network simulation monitoring. I would request the LifeSize team also to please try to look in this area as well because most of the industry working from home and there is some instance we have to work on the mobile network rather than WIFI.

What recommendations would you give to someone considering this product?

A completely secure and reliable package for virtual/online communication with 360-degree security. Highly recommend comparing the other cloud-based meeting solutions before its subscription."

Pros

  • Performance Enhancing
  • Efficient Service
  • Saves Time
  • Fair

Shahnawaz A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

LifeSize makes my life cosy during work.

Likeliness to Recommend

9 /10

What differentiates Enghouse Video Solutions from other similar products?

4k video conference features one of the most likeable and most engaging for me, audio quality is also awesome. Latency in motion of speaker with image and voice with wide-angle capture of all folks in conference room ensuring all attendees are visible to other counterparts. Empowering our team with a whiteboard camera that brings their ideas to life and reaches our clients like never before. Especially I like working on the mobile/iPad application. In-built calendar and directory add greater value to this platform. I can see all my meetings just tapping on the Calendar tab with all timing details and having a share button to share meetings.

What is your favorite aspect of this product?

The user interface looks stunning and fresh all the time, I like to use this or open this meeting platform all the time, kudus to the user experience design team of this platform. This meeting platform is very simple to use, I can set up meetings using the mobile application as well, I can join or host meetings using the browser as well and this is running very well in all types of web browsers. I can host meetings and able to control the meeting, I can add anyone and able to remove anyone at any time during the meeting, the host has all the access to mute or unmute anyone, I can share my access for the screen presentation.

What do you dislike most about this product?

The conference backgrounds can also be a great part of it if increased and added more background options. Sometimes mic is not easily connected using the hardware device which is connected. So you need to be technically sound or need someone to assist there. But the rest is good.

What recommendations would you give to someone considering this product?

The quality of the video is quite high and no lagging at all. The audio also is clear and this app is recommended for anyone who loves doing online meetings with clients or workers for business.

Pros

  • Performance Enhancing
  • Trustworthy
  • Saves Time
  • Fair

Evana Mendis B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Specific option for video telecommunication.

Likeliness to Recommend

8 /10

What differentiates Enghouse Video Solutions from other similar products?

I personally like this app. This app is extremely simple to use and higher than alternative video confidence apps. It has the majority of options concerning the necessities for use. It has several features about the video conference call. I hope the owner of this app builds a lot of impressive in the future.

What is your favorite aspect of this product?

The stability of the system once started was brilliant. It simply worked, reliably, every time. The world systems were fairly straightforward to deploy and manage. Adding users was simple and the administration of meeting areas was super simple. The facility to record sessions and transfer or directly share with various staff was also very convenient.

What do you dislike most about this product?

The costs were getting extreme. They lost an excellent chance once the pandemic hit and firms started entertaining at-home workers. At first, values to feature a lot of users were high. This is often what caused us to appear at alternative options. Later on, within the starting of the pandemic, they developed a cost-conscious license model, however, it was solely temporary evaluation and we knew we couldn’t afford to take care of the expanded licensing once the temporary price reductions expired.

What recommendations would you give to someone considering this product?

I would advocate that alternative organizations have a minimum of trial lifestyle solutions.

Pros

  • Enables Productivity
  • Effective Service
  • Respectful
  • Includes Product Enhancements

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