Ellucian Company L.P.

Ellucian Banner

Composite Score

5.9 /10

CX Score

6.2 /10

30 Reviews

Claim Software

What is Ellucian Banner?

Today’s students have high expectations for service and performance at their institutions. So higher education leaders around the world are thinking more creatively about how their people, processes, and technology can work together more efficiently to meet and exceed those expectations. To stay competitive, institutions need to deliver a convenient, connected technology experience that makes everyday tasks easier. Built to meet that challenge, Ellucian Banner can help your institution thrive.

Company Details

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Ellucian Banner Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ellucian Banner.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

71 Likeliness to Recommend

4
Since last award

82 Plan to Renew

5
Since last award

70 Satisfaction of Cost Relative to Value

4
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 65%
Negotiation and Contract:: 68%
Conflict Resolution:: 72%
Strategy & Innovation:: 55%
Service Experience:: 69%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+66 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ellucian Banner?

12% Negative

24% Neutral

64% Positive

Pros

Respectful
Transparent
Security Protects
Trustworthy

Cons

Less Inspiring

Feature Ratings

Average 72

Learner Financial Management

Registration and Enrollment

Gradebook

School Administration

Student Admissions

Student Records

Scheduling

Student Portal

Communications

Curriculum Management

Analytics and Reporting

Vendor Capability Ratings

Average 63

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Ellucian Banner Reviews

Jorge Washington C.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Great capacity, muddled admittance

Likeliness to Recommend

6 /10

What differentiates Ellucian Banner from other similar products?

Ellucian gives phenomenal client assistance. They answer rapidly to help tickets, are proficient, and keep on taking care of on the problem until an answer is found.

What is your favorite aspect of this product?

I value that the understudy data is across the board place however it is difficult to move and access.

What do you dislike most about this product?

It is muddled to learn for new clients, adding Relocating to Cloud is as yet a long and troublesome excursion ahead.

What recommendations would you give to someone considering this product?

Ellucian has been a decent organization to work with nonetheless, they have fallen behind the innovation bend. The organization has gone through different exchanges and thus hierarchical changes.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2022

Nice but takes some support initially

Likeliness to Recommend

6 /10

Pros

Efficient Service
Saves Time
Client Friendly Policies
Fair

Cons

Less Productive
Commodity Features

Perry C.

Role: Public Sector
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2020

Antiquated features, but does the job overall

Likeliness to Recommend

2 /10

What differentiates Ellucian Banner from other similar products?

Don't think anything really. A very standard student portal.

What is your favorite aspect of this product?

The scheduling? Can't think of much that stands out.

What do you dislike most about this product?

Feels antiquated, some very unintuitive menus.

What recommendations would you give to someone considering this product?

Be ready for some frustrations!

Pros

Respectful
Transparent
Security Protects
Reliable

Cons

Slower Product Innovation
Commodity Features
Less Inspiring

Ellucian Banner

What is Ellucian Banner?

Company Details

Need Assistance?

Ellucian Banner Ratings

71 Likeliness to Recommend

4 Since last award

82 Plan to Renew

5 Since last award

70 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+66 Net Emotional Footprint

How much do users love Ellucian Banner?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Learner Financial Management Manages student financial accounts, including tuition, fees, scholarships, and financial aid

Registration and Enrollment Includes forms and procedures, academic requirements, and payment processing.

Gradebook Includes an individual's marks, progress, and overall appraisal.

School Administration Includes operations such student budgeting, student personal details, record of attendance, timetable details, and record of marks.

Student Admissions Includes student qualifications, student certificates, and admission requirements.

Student Records Includes student enrollment information, grades, academic history, and class timetables all in a database.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Student Portal An interface that allows for access of academic resources, to-do checklists, calendars, and course materials.

Communications Includes communication portals, secure messaging, and automated alerts.

Curriculum Management Includes course development and scheduling.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ellucian Banner Reviews

Jorge Washington C.

Great capacity, muddled admittance

Likeliness to Recommend

Pros

Nice but takes some support initially

Likeliness to Recommend

Pros

Cons

Perry C.

Antiquated features, but does the job overall

Likeliness to Recommend

Pros

Cons

4
Since last award

5
Since last award

4
Since last award

Feature Ratings

Learner Financial Management

Registration and Enrollment

Gradebook

School Administration

Student Admissions

Student Records

Scheduling

Student Portal

Communications

Curriculum Management

Analytics and Reporting

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization