ElasticRoute Customer Reviews 2024

ElasticRoute

Composite Score

7.1 /10

CX Score

7.5 /10

5 Reviews Write a Review

Claim Software

What is ElasticRoute?

The route planning and optimization solution that’s not only fast and able to produce natural looking cluster-based routes, but also caters to real-world constrains like time windows, multiple depots, load, service time, and more.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

ElasticRoute Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ElasticRoute?

26% Negative

0% Neutral

74% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Cons

Less Performance Enhancing
Under Delivered
Charges for Enhancements

Feature Ratings

Average 89

Route Planning

Load Optimization

Fleet Management

Route Optimization

GPS Tracking

Driver Management

Fuel Management

Mobile

Scheduling

CRM Integration

Analytics and Reporting

Vendor Capability Ratings

Average 82

Ease of Implementation

100

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

ElasticRoute Reviews

Arpit C.

Role: Information Technology
Industry: Education
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Oct 2023

Powerful Route Optimization with Room for Growth

Likeliness to Recommend

3 /10

What differentiates ElasticRoute from other similar products?

Cluster-Based Routes and Efficiency: Intuitively organizes deliveries, optimizing routes for efficiency and reduced travel time. Real-Time Adaptability and Precision: Swiftly adjusts routes in response to dynamic changes, ensuring on-time deliveries with precision and accuracy.

What is your favorite aspect of this product?

Efficient Cluster-Based Routes: Users value its ability to create intuitive, cluster-based routes, enhancing operational efficiency. Real-Time Adaptability: Its capability to adapt routes in real-time, ensuring deliveries remain on schedule, is a highly regarded feature among users.

What do you dislike most about this product?

Learning Curve: Some users find the initial setup and learning process challenging, requiring time to fully grasp the software's features and functionalities. Cost Considerations: Depending on the user's budget constraints, the pricing structure or overall cost of the product can be a factor to consider when evaluating ElasticRoute.

What recommendations would you give to someone considering this product?

Thoroughly Assess Your Needs: Evaluate your specific business requirements, considering factors like delivery volume, geographic coverage, and unique constraints. Choose a solution that aligns closely with your needs. Request a Demo and Trial: Request a demo or trial version to explore the software's interface and functionalities. Hands-on experience will help you gauge its user-friendliness and suitability for your operations.

Pros

Respectful
Client Friendly Policies
Helps Innovate
Efficient Service

Cons

Under Delivered
Charges for Enhancements
Less Performance Enhancing

Hagaria B.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Best Route Planning Software

Likeliness to Recommend

9 /10

What differentiates ElasticRoute from other similar products?

Using ElasticRoute is easy and it takes into account many things before assigning a route It makes transportation and logistics planning easy

What is your favorite aspect of this product?

I like the ease of planning routes with ElasticRoute The software comes with great features and optimizes resources

What do you dislike most about this product?

No disregards for ElasticRoute

What recommendations would you give to someone considering this product?

I recommend ElasticRoute because it is the best when it comes to route planning. It offers amazing features

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Effective Service

Mirah R.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Progressive Avenue for Transport Management

Likeliness to Recommend

9 /10

What differentiates ElasticRoute from other similar products?

ElasticRoute is systematic in creating the right channel.

What is your favorite aspect of this product?

ElasticRoute has detailed options in making the right routes for every process.

What do you dislike most about this product?

ElasticRoute is significant in establishing the right value for every process.

What recommendations would you give to someone considering this product?

ElasticRoute sets the movement options in the company for transportation purposes.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

ElasticRoute

What is ElasticRoute?

Company Details

Need Assistance?

ElasticRoute Ratings

74 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love ElasticRoute?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Route Planning Includes assigned territories, daily and multi-day route planning, toll costs, and route modeling.

Load Optimization Includes freight planning, cargo management, and load logistics.

Fleet Management Includes vehicle financing, maintenance and tracking, drive and speed management, fuel management, and inventory.

Route Optimization Includes route logistics, fuel efficiency and conservation, and real-time traffic assessment.

GPS Tracking Includes geo-fencing, real-time alerts, fleet tracking, Google maps, and mobile integration.

Driver Management Includes driver profile and qualifications, driver history, driver assignments, and driver monitoring.

Fuel Management Includes fuel mileage reporting, fuel usage, and fuel performance.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

CRM Integration Includes deep, seamless integration with CRM data and features.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

ElasticRoute Reviews

Arpit C.

Powerful Route Optimization with Room for Growth

Likeliness to Recommend

Pros

Cons

Hagaria B.

Best Route Planning Software

Likeliness to Recommend

Pros

Mirah R.

Progressive Avenue for Transport Management

Likeliness to Recommend

Pros

Feature Ratings

Route Planning

Load Optimization

Fleet Management

Route Optimization

GPS Tracking

Driver Management

Fuel Management

Mobile

Scheduling

CRM Integration

Analytics and Reporting

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration