Elastic

Elastic Observability

Composite Score

7.7 /10

CX Score

7.8 /10

26 Reviews Write a Review

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What is Elastic Observability?

Elastic Cloud is the best way to consume all of Elastic's products across any cloud. Easily deploy in your favorite public cloud, or in multiple clouds, and extend the value of Elastic with cloud-native features. Accelerate results that matter, securely and at scale.

Company Details

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Awards & Recognition

Elastic Observability won the following awards in the Enterprise Search category

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2 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2025

2024 Data Quadrant Gold Medalist

2024

4 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact

2023

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

2 Top Rated Capabilities

3 Top Rated Features

2022

Elastic Observability Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Elastic Observability.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 83%
Negotiation and Contract:: 80%
Conflict Resolution:: 84%
Strategy & Innovation:: 86%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Elastic Observability?

0% Negative

12% Neutral

88% Positive

Pros

Effective Service
Respectful
Helps Innovate
Continually Improving Product

Feature Ratings

Average 82

Content Aggregation

Results Sorting

Content Analytics

Processing and Indexing

Search Query Parsers

Advanced/Faceted search

AI/Machine Learning

Synonyms and Stemming

User interface for search/retrieval

Multi Format Support

Social Network Awareness

Vendor Capability Ratings

Average 80

Business Value Created

Quality of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Vendor Support

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Also Featured in...

AIOps

Score 7.8

View Elastic Observability in this category (opens in a new tab)

Website Analytics

Score 7.4

View Elastic Observability in this category (opens in a new tab)

Elastic Observability Reviews

Saurabh S.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2023

Fantastic Product, but a bit tricky to setup!!

Likeliness to Recommend

10 /10

What differentiates Elastic Observability from other similar products?

Cost effectiveness, speed, plenty of features

What is your favorite aspect of this product?

Indexing time Search Query parsing features Nested Query support Index joining

What do you dislike most about this product?

No issues so far,

What recommendations would you give to someone considering this product?

Integrate as it is affordable and comes with plenty of features

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Respectful

Avijeet S.

Role: Information Technology
Industry: Agriculture
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Oct 2023

Fantastic roadmap, ease of integration.

Likeliness to Recommend

8 /10

What differentiates Elastic Observability from other similar products?

Pace of robust integration.

What is your favorite aspect of this product?

Searching is like gliding.

What do you dislike most about this product?

Scale cost can be better

What recommendations would you give to someone considering this product?

Integrate fast, scale slow.

Pros

Effective Service
Helps Innovate
Continually Improving Product
Reliable

Atul C.

Role: Operations
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

Elstic is great product with great customization

Likeliness to Recommend

8 /10

What differentiates Elastic Observability from other similar products?

Ease of implementation and cost.

What is your favorite aspect of this product?

Searching complex data with easy searches, very intuitive API

What do you dislike most about this product?

lack of knowledgebase for troubleshooting, mostly you need to rely on support if you are stuck.

What recommendations would you give to someone considering this product?

Some one should have good infrastruture knowledge and should be readt to do lot of troubleshooting and self learning.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Elastic Observability

What is Elastic Observability?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Elastic Observability Ratings

88 Likeliness to Recommend

1 Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Elastic Observability?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Aggregation The ability to aggregate content from multiple sources into one searchable index.

Results Sorting The sorting of results based on user-defined criteria, such as alphabetical, chronological, number of instances, etc.

Content Analytics Analysis of file contents for data trends and any relevant characteristics.

Processing and Indexing Processing of files found in the discovery process and indexing of filenames and contents.

Search Query Parsers The ability to use parsing notation such as “and”, “or”, and “not” to refine search results.

Advanced/Faceted search Provides user with filters and facets to refine search results. Search engine should provide relevant results without overly complex filters.

AI/Machine Learning The solution employs artificial intelligence or machine learning to identify high-risk individuals and resolve false positives.

Synonyms and Stemming Indexing of similar words or variations of words and phrases.

User interface for search/retrieval Adaptable, personalized interface that is easy to use and minimizes disruption to user's way of working.

Multi Format Support Support of multiple common document formats for indexing and searchability on both filenames and contents.

Social Network Awareness Indexing of organizational results in social media.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

AIOps

Website Analytics

Elastic Observability Reviews

Saurabh S.

Fantastic Product, but a bit tricky to setup!!

Likeliness to Recommend

Pros

Avijeet S.

Fantastic roadmap, ease of integration.

Likeliness to Recommend

Pros

Atul C.

Elstic is great product with great customization

Likeliness to Recommend

Pros

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Feature Ratings

Content Aggregation

Results Sorting

Content Analytics

Processing and Indexing

Search Query Parsers

Advanced/Faceted search

AI/Machine Learning

Synonyms and Stemming

User interface for search/retrieval

Multi Format Support

Social Network Awareness

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Vendor Support

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration