Elastic

Elastic Observability

Composite Score

7.8 /10

CX Score

8.2 /10

15 Reviews Write a Review

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What is Elastic Observability?

Elastic Cloud is the best way to consume all of Elastic's products across any cloud. Easily deploy in your favorite public cloud, or in multiple clouds, and extend the value of Elastic with cloud-native features. Accelerate results that matter, securely and at scale.

Company Details

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Awards & Recognition

Elastic Observability won the following awards in the AIOps category

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3 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Contract Negotiation

2024

2023 Data Quadrant Gold Medalist

2023

2 Top Rated Capabilities

7 Top Rated Features

2023

Elastic Observability Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Elastic Observability.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 96%
Conflict Resolution:: 90%
Strategy & Innovation:: 96%
Service Experience:: 95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Elastic Observability?

0% Negative

4% Neutral

96% Positive

Pros

Respectful
Friendly Negotiation
Helps Innovate
Continually Improving Product

Feature Ratings

Average 84

Analyze Activity Data

Analyze Discovery Data

Data Visualization

Event & Alert Management Automation

Problem Management Automation

Security Operations Automation

Operational Task Automation

Explainable and Trainable Algorithms

Incident Management Automation

Change Control Automation

Machine Learning

Vendor Capability Ratings

Average 81

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Data Integration

Ease of Implementation

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Also Featured in...

Enterprise Search

Score 7.7

View Elastic Observability in this category (opens in a new tab)

Website Analytics

Score 7.4

View Elastic Observability in this category (opens in a new tab)

Elastic Observability Reviews

Sunny H.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

Fast & efficient way to store, search and analyze

Likeliness to Recommend

9 /10

What differentiates Elastic Observability from other similar products?

1. The Query DSL is very easy to learn & apply for our various search operations on our data. 2. Supports geographical data for location-based search. 3. Provides various text analysis functionality for my application's data.

What is your favorite aspect of this product?

1. With Elastic search, we analyze logs of our microservices-based application to fix bugs. 2. With ElasticSearch, we accumulate data across the microservices of our product for visualization & other business purposes. 3. The benefit of elastic search is that, since data is in JSON format, all our microservices can easily change the data structure.

What do you dislike most about this product?

1. Multiple services concurrently updating the same elastic search index create an issue with our data. 2. Traditional ways to store data like Oracle SQL Database used to handle this problem much better

What recommendations would you give to someone considering this product?

Pravin Kumar K.

Role: Operations
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Well design and easy to use

Likeliness to Recommend

10 /10

What differentiates Elastic Observability from other similar products?

Methods of polling data and integration between other platform enables accurate, well design output

What is your favorite aspect of this product?

Refining intended data with choices and filters with friendly user interface

What do you dislike most about this product?

Auto refresh seem not accurately polling data from other platforms

What recommendations would you give to someone considering this product?

Comprehensive tool for investigation Easy to use functions Easy to use filters One-stop data polling from third-party platforms

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Apr 2021

ELK stack

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Appreciates Incumbent Status
Helps Innovate
Reliable

Elastic Observability

What is Elastic Observability?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Elastic Observability Ratings

89 Likeliness to Recommend

1 Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Elastic Observability?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analyze Activity Data Analyze activity data e.g. event logs, tickets, network packets.

Analyze Discovery Data Analyze data on the design of components in the IT environment e.g. dependencies, endpoints, licenses, asset data, workflows, and configuration data.

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Event & Alert Management Automation Automate event & alert management tasks e.g. manage alert thresholds, notify operator of a possible SLA breach.

Problem Management Automation Automate problem management tasks e.g. identify related incidents, create problem tickets, suggest root cause.

Security Operations Automation Automate security operations e.g. threat and vulnerability management, compliance management, security incident and event management.

Operational Task Automation Execute operational tasks in response to commands, requests, incidents or alerts with minimal or no human supervision.

Explainable and Trainable Algorithms Decisions and actions generated by the tool can be reviewed, and adjustments can be made to decision-making algorithms to improve results.

Incident Management Automation Automate tasks such as incident tracking, assessment, prioritization, impact suggestion, prediction of potential incidents, and self resolution.

Change Control Automation Algorithms automate change control tasks e.g. track/assess technical changes, suggest risk/impact of changes, detect unauthorized changes, manage change windows

Machine Learning Generate insights using machine learning algorithms e.g. event prediction, anomaly detection, sentiment analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Enterprise Search

Website Analytics

Elastic Observability Reviews

Sunny H.

Fast & efficient way to store, search and analyze

Likeliness to Recommend

Pravin Kumar K.

Well design and easy to use

Likeliness to Recommend

Pros

ELK stack

Likeliness to Recommend

Pros

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Feature Ratings

Analyze Activity Data

Analyze Discovery Data

Data Visualization

Event & Alert Management Automation

Problem Management Automation

Security Operations Automation

Operational Task Automation

Explainable and Trainable Algorithms

Incident Management Automation

Change Control Automation

Machine Learning

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Data Integration

Ease of Implementation

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization