Elastic

Elastic Observability

Composite Score

7.8 /10

CX Score

8.2 /10

15 Reviews Write a Review

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What is Elastic Observability?

Elastic Cloud is the best way to consume all of Elastic's products across any cloud. Easily deploy in your favorite public cloud, or in multiple clouds, and extend the value of Elastic with cloud-native features. Accelerate results that matter, securely and at scale.

Company Details

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Awards & Recognition

Elastic Observability won the following awards in the AIOps category

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3 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Contract Negotiation

2024

2023 Data Quadrant Gold Medalist

2023

2 Top Rated Capabilities

7 Top Rated Features

2023

Elastic Observability Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Elastic Observability.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 96%
Conflict Resolution:: 90%
Strategy & Innovation:: 96%
Service Experience:: 95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Elastic Observability?

0% Negative

4% Neutral

96% Positive

Pros

Respectful
Friendly Negotiation
Helps Innovate
Continually Improving Product

Feature Ratings

Average 84

Analyze Activity Data

Analyze Discovery Data

Data Visualization

Event & Alert Management Automation

Problem Management Automation

Security Operations Automation

Operational Task Automation

Explainable and Trainable Algorithms

Incident Management Automation

Change Control Automation

Machine Learning

Vendor Capability Ratings

Average 81

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Data Integration

Ease of Implementation

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Also Featured in...

Enterprise Search

Score 7.7

View Elastic Observability in this category (opens in a new tab)

Website Analytics

Score 7.4

View Elastic Observability in this category (opens in a new tab)

Elastic Observability Reviews

Jeremy W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Complete solution for all our monitoring needs

Likeliness to Recommend

8 /10

What differentiates Elastic Observability from other similar products?

For the best in real-time analytics and consolidated data visualization, look no further than Elastic Observability, a full-featured, integrated monitoring solution.

What is your favorite aspect of this product?

I really like how it allows us to work with Elasticsearch data and use Kibana to create stunning visual analytics reports. It also helps with an alert system that has predefined situations, so we can be prepared for anything.

What do you dislike most about this product?

The complexity of setting up and maintaining this platform requires a lot of technical help as well as staff knowledge and training, which is my only complaint.

What recommendations would you give to someone considering this product?

Through comprehensive performance monitoring and systematic searches, Elastic Observability has enabled our company to obtain real-time assessments of our applications and network.

Pros

Reliable
Efficient Service
Security Protects
Helps Innovate

Raveendra B.

Role: Consultant
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

Its easy to use, and easy to implement.

Likeliness to Recommend

10 /10

What differentiates Elastic Observability from other similar products?

Its easy to implement and customize

What is your favorite aspect of this product?

Data Visualization is very good for operational purpose

What do you dislike most about this product?

Nothing actually

What recommendations would you give to someone considering this product?

Provide different types of graphs for visualization

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Arunraj G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Good Product but needs improvement

Likeliness to Recommend

7 /10

What differentiates Elastic Observability from other similar products?

Competitive in market. Trying to lead

What is your favorite aspect of this product?

processing of data

What do you dislike most about this product?

lot of Basic functionalities missing

What recommendations would you give to someone considering this product?

try analysing some basic things in market and implement.

Pros

Unique Features
Reliable
Performance Enhancing
Enables Productivity

Elastic Observability

What is Elastic Observability?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Elastic Observability Ratings

89 Likeliness to Recommend

1 Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Elastic Observability?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analyze Activity Data Analyze activity data e.g. event logs, tickets, network packets.

Analyze Discovery Data Analyze data on the design of components in the IT environment e.g. dependencies, endpoints, licenses, asset data, workflows, and configuration data.

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Event & Alert Management Automation Automate event & alert management tasks e.g. manage alert thresholds, notify operator of a possible SLA breach.

Problem Management Automation Automate problem management tasks e.g. identify related incidents, create problem tickets, suggest root cause.

Security Operations Automation Automate security operations e.g. threat and vulnerability management, compliance management, security incident and event management.

Operational Task Automation Execute operational tasks in response to commands, requests, incidents or alerts with minimal or no human supervision.

Explainable and Trainable Algorithms Decisions and actions generated by the tool can be reviewed, and adjustments can be made to decision-making algorithms to improve results.

Incident Management Automation Automate tasks such as incident tracking, assessment, prioritization, impact suggestion, prediction of potential incidents, and self resolution.

Change Control Automation Algorithms automate change control tasks e.g. track/assess technical changes, suggest risk/impact of changes, detect unauthorized changes, manage change windows

Machine Learning Generate insights using machine learning algorithms e.g. event prediction, anomaly detection, sentiment analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Enterprise Search

Website Analytics

Elastic Observability Reviews

Jeremy W.

Complete solution for all our monitoring needs

Likeliness to Recommend

Pros

Raveendra B.

Its easy to use, and easy to implement.

Likeliness to Recommend

Pros

Arunraj G.

Good Product but needs improvement

Likeliness to Recommend

Pros

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Feature Ratings

Analyze Activity Data

Analyze Discovery Data

Data Visualization

Event & Alert Management Automation

Problem Management Automation

Security Operations Automation

Operational Task Automation

Explainable and Trainable Algorithms

Incident Management Automation

Change Control Automation

Machine Learning

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Data Integration

Ease of Implementation

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization