Ecwid

What differentiates Ecwid from other similar products?

Our small company is small, we don't really have several departments, but we originally started using Ecwid because I needed an easy way to run e-commerce. I'm not very tech savvy and would like to keep the service simple. We only have several products, so I don't need anything sophisticated. I have a feeling we can grow with Ecwid...as an e-commerce user, I can grow in the process.

What is your favorite aspect of this product?

It's all very clear and simple. It's like e-commerce for dummies. In my time with Ecwid, there have been no major updates or crazy changes to their format, so I know that when I log in to do my business tasks, I can always find what I need and easily fill in what I have on hand. . With little confusion, it was necessary to contact customer service for help.

What do you dislike most about this product?

I would like to be able to combine my account with PirateShip shipping service. I would like to be able to link my Venmo merchant account for payment options. This may be due to my own lack of knowledge, but I have not yet figured out how to manage inventory levels for a single product list with multiple varieties (scents, sizes, colors).

What recommendations would you give to someone considering this product?

I think Ecwid is a good option for companies that face an atypical e-commerce environment and need a complete service that can serve a wide range of purposes. It may not be suitable for large companies that are already very mature. I always get the support I need in a timely manner. I love getting weekly emails on current business topics and new tips. I am often reminded to add new e-commerce tools to our strategy.

What differentiates Ecwid from other similar products?

We use Ecwid for our catalog website. It is incredibly intuitive and easy to manage, as well as very cost-effective compared to the alternatives. The support team is fantastic, and they have a good library of application add-ons.

What is your favorite aspect of this product?

The ease of management and implementation.

What do you dislike most about this product?

My one and only detractor is with the breadth of customization available. We don't need e-commerce functionality, but it was cumbersome to get the "add to cart" CTA changed to a "Request Pricing" link leading to a pop-up form. They also don't currently offer what we call "conditional logic" when selecting product configurations. For example, if you were to sell blue shirts in medium and large and red shirts in small and medium, users are still able to select blue shirts in small and red shirts in large. Ideally, we'd be able to "gray" out the large option for the red shirts and the small option for the blue shirts.

What recommendations would you give to someone considering this product?

Continue to improve the breadth of customization available in the platform. Not much else outside of that recommendation. As stated previously, the support team is fantastic, the product is incredibly easy to use and implement, and it looks very clean on the front end. All things considered, we'd definitely recommend Ecwid.

What differentiates Ecwid from other similar products?

Cost and ease of implementation

What is your favorite aspect of this product?

Easy to administrate

What do you dislike most about this product?

I have no dislikes

What recommendations would you give to someone considering this product?

Go for it!