Ecessa

Ecessa WANworX

Composite Score

7.8 /10

CX Score

8.1 /10

27 Reviews Write a Review

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What is Ecessa WANworX?

WANworX Secure SD-WAN combines reliable hardware, innovative software, network design and support services to allow organizations to operate from multiple locations – and the cloud – seamlessly.

Company Details

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Ecessa WANworX Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ecessa WANworX.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ecessa WANworX?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Trustworthy
Efficient Service

Feature Ratings

Average 83

Quality of Service

SD-WAN Security

Resilience

Multiple Connection Type Support

Simple Administration

Ease of Troubleshooting

Flexible Deployment

Load Sharing

Adaptive Traffic

Application Optimization

Dynamic Routing

Vendor Capability Ratings

Average 81

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Ease of Implementation

Ease of Customization

Quality of Features

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ecessa WANworX Reviews

James C.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Fantastic Product. Best Customer Support !

Likeliness to Recommend

10 /10

What differentiates Ecessa WANworX from other similar products?

Reliability and Tech Support.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

a little pricey.

What recommendations would you give to someone considering this product?

Shop around, but I bet you will not find a better product.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2021

Great features and functionality

Likeliness to Recommend

10 /10

Pros

Reliable
Trustworthy
Effective Service
Caring

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Apr 2021

Great Product, Great Support!

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ecessa WANworX

What is Ecessa WANworX?

Company Details

Need Assistance?

Awards & Recognition

Ecessa WANworX Ratings

86 Likeliness to Recommend

2 Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Ecessa WANworX?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Quality of Service Traffic prioritization and optimization for specific network services​.

SD-WAN Security Security of the SD-WAN by support of VPN and network security protocols​.

Resilience Connectivity resiliency due to the ability to leverage multiple connections .

Multiple Connection Type Support Support of various broadband connection types, including TCP/IP, MPLS, frame relay, and LTE wireless.

Simple Administration Ease of network administration across the Wide Area Network​.

Ease of Troubleshooting The simplicity of administration and of troubleshooting issues across the SD-WAN​.

Flexible Deployment Ability to deploy wherever broadband connectivity exists​.

Load Sharing Ability to load-share WAN traffic across multiple connections​.

Adaptive Traffic Data traffic across the SD-WAN being adaptive to conditions across the Internet​.

Application Optimization Optimization of the performance of applications and services across the Wide Area Network​.

Dynamic Routing Dynamic path selection across the broadband networks across the Internet​.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ecessa WANworX Reviews

James C.

Fantastic Product. Best Customer Support !

Likeliness to Recommend

Pros

Great features and functionality

Likeliness to Recommend

Pros

Great Product, Great Support!

Likeliness to Recommend

Pros

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Feature Ratings

Quality of Service

SD-WAN Security

Resilience

Multiple Connection Type Support

Simple Administration

Ease of Troubleshooting

Flexible Deployment

Load Sharing

Adaptive Traffic

Application Optimization

Dynamic Routing

Vendor Capability Ratings

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Ease of Implementation

Ease of Customization

Quality of Features

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement