Ecessa

Ecessa WANworX

Composite Score

7.8 /10

CX Score

8.1 /10

27 Reviews Write a Review

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What is Ecessa WANworX?

WANworX Secure SD-WAN combines reliable hardware, innovative software, network design and support services to allow organizations to operate from multiple locations – and the cloud – seamlessly.

Company Details

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Ecessa WANworX Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ecessa WANworX.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ecessa WANworX?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Trustworthy
Efficient Service

Feature Ratings

Average 83

Quality of Service

SD-WAN Security

Resilience

Multiple Connection Type Support

Simple Administration

Ease of Troubleshooting

Flexible Deployment

Load Sharing

Adaptive Traffic

Application Optimization

Dynamic Routing

Vendor Capability Ratings

Average 81

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Ease of Implementation

Ease of Customization

Quality of Features

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ecessa WANworX Reviews

Anthony S.

Role: C-Level
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

Great product and even better support!

Likeliness to Recommend

10 /10

What differentiates Ecessa WANworX from other similar products?

Ease of use, and Ecessa's support staff is top notch!

What is your favorite aspect of this product?

Set it and forget it, it simply works!

What do you dislike most about this product?

There is a bit of learning curve on the terminology and setup, but nothing too bad.

What recommendations would you give to someone considering this product?

Just do it, your staff will thank you.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Jim N.

Role: C-Level
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

Easy to use with OUTSTANDING support!

Likeliness to Recommend

10 /10

What differentiates Ecessa WANworX from other similar products?

The incredible support is what helps this product stand apart. We do not have a networking expert on our team, but we could have an intern set up one of these devices because the support team is so good and will help you through every step and ask the questions that we aren't knowledgeable enough to ask.

What is your favorite aspect of this product?

I love how easy it is to setup a new location with these devices and have them work on best effort connections like cable and dsl.

What do you dislike most about this product?

I do wish that they had dual controllers so you could make changes to the software and updates without it being disruptive.

What recommendations would you give to someone considering this product?

Call the support teams of both products and ask some tough questions. If you do this you will buy the Ecessa product for sure. Hands down they have the best support.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Daniel S.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Easy to use, support is available when needed.

Likeliness to Recommend

9 /10

What differentiates Ecessa WANworX from other similar products?

Not tied into vendor contracts for other services.

What is your favorite aspect of this product?

the mutli wan vpn setup between remote locations.

What do you dislike most about this product?

cost is a bit high.

What recommendations would you give to someone considering this product?

run a proof of concept and iron out the configuration. we had an issue with bandwidth between sites that took a few weeks to figure out with support.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ecessa WANworX

What is Ecessa WANworX?

Company Details

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Awards & Recognition

Ecessa WANworX Ratings

86 Likeliness to Recommend

2 Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Ecessa WANworX?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Quality of Service Traffic prioritization and optimization for specific network services​.

SD-WAN Security Security of the SD-WAN by support of VPN and network security protocols​.

Resilience Connectivity resiliency due to the ability to leverage multiple connections .

Multiple Connection Type Support Support of various broadband connection types, including TCP/IP, MPLS, frame relay, and LTE wireless.

Simple Administration Ease of network administration across the Wide Area Network​.

Ease of Troubleshooting The simplicity of administration and of troubleshooting issues across the SD-WAN​.

Flexible Deployment Ability to deploy wherever broadband connectivity exists​.

Load Sharing Ability to load-share WAN traffic across multiple connections​.

Adaptive Traffic Data traffic across the SD-WAN being adaptive to conditions across the Internet​.

Application Optimization Optimization of the performance of applications and services across the Wide Area Network​.

Dynamic Routing Dynamic path selection across the broadband networks across the Internet​.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ecessa WANworX Reviews

Anthony S.

Great product and even better support!

Likeliness to Recommend

Pros

Jim N.

Easy to use with OUTSTANDING support!

Likeliness to Recommend

Pros

Daniel S.

Easy to use, support is available when needed.

Likeliness to Recommend

Pros

Most Popular Ecessa WANworX Comparisons

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Feature Ratings

Quality of Service

SD-WAN Security

Resilience

Multiple Connection Type Support

Simple Administration

Ease of Troubleshooting

Flexible Deployment

Load Sharing

Adaptive Traffic

Application Optimization

Dynamic Routing

Vendor Capability Ratings

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Ease of Implementation

Ease of Customization

Quality of Features

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement