EAB

EAB Starfish

Composite Score

7.1 /10

CX Score

7.2 /10

18 Reviews Write a Review

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What is EAB Starfish?

The Starfish platform brings insight to student data and allows campuses to take action and serve students proactively. Starfish removes complicated redundancies and barriers to modernize campuses proactively. We make student intervention easy and integrated. Starfish connects each campus to its students - providing intentional just-in-time intervention and cohort management throughout their journey. Our technology and services enable campuses to become student-ready, scale student support and measure the completion results.

Company Details

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EAB Starfish Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on EAB Starfish.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

5
Since last award

91 Plan to Renew

8
Since last award

79 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love EAB Starfish?

2% Negative

35% Neutral

63% Positive

Pros

Performance Enhancing
Acts with Integrity
Enables Productivity
Reliable

Feature Ratings

Average 81

Student Records

Student Portal

School Administration

Analytics and Reporting

Communications

Scheduling

Student Admissions

Registration and Enrollment

Curriculum Management

Gradebook

Mobility Support

Vendor Capability Ratings

Average 77

Ease of Implementation

Vendor Support

Breadth of Features

Ease of Customization

Quality of Features

Ease of Data Integration

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

EAB Starfish Reviews

Shreya P.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Overall good product

Likeliness to Recommend

6 /10

What differentiates EAB Starfish from other similar products?

EAB Starfish sets itself apart with a strong emphasis on student participation and great early intervention skills. Institutions can proactively address issues thanks to its special blend of individualized communication tools, predictive analytics, and extensive assistance for monitoring student development.

What is your favorite aspect of this product?

EAB Starfish's early alarm system, which enables schools to promptly identify pupils who are at danger, is my favorite feature. Timely interventions are made possible by this proactive strategy, which promotes student achievement and retention.

What do you dislike most about this product?

The user interface of EAB Starfish is frequently criticized for being too complicated and insufficiently intuitive.

What recommendations would you give to someone considering this product?

To guarantee alignment with EAB Starfish's characteristics, explicitly describe your institution's aims before selecting it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Domonkos V.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

A great tool in Education sector

Likeliness to Recommend

9 /10

What differentiates EAB Starfish from other similar products?

It is very to install and implementation is quite fast compared to other similar products

What is your favorite aspect of this product?

I like student portal that provides comprehensive details for every student in matters the units they take, their performance and where they have reached in the curriculum. You understand how every student is fairing on their academics

What do you dislike most about this product?

I got no dislike for the tool since my experience is positive

What recommendations would you give to someone considering this product?

To all stakeholders in the education profession, this is a must have product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Aimee L.

Role: Industry Specific Role
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Great client services team

Likeliness to Recommend

9 /10

What differentiates EAB Starfish from other similar products?

Positive 'Kudos' for student retention and acknowledgement

What is your favorite aspect of this product?

Communications and cohort building

What do you dislike most about this product?

Not very intuitive

What recommendations would you give to someone considering this product?

Be sure there is data integration regularly

Pros

Respectful
Unique Features
Caring
Reliable

Cons

Inhibits Innovation
Vendor Friendly Policies

EAB Starfish

What is EAB Starfish?

Company Details

Need Assistance?

EAB Starfish Ratings

76 Likeliness to Recommend

5 Since last award

91 Plan to Renew

8 Since last award

79 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love EAB Starfish?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Student Records Includes student enrollment information, grades, academic history, and class timetables all in a database.

Student Portal An interface that allows for access of academic resources, to-do checklists, calendars, and course materials.

School Administration Includes operations such student budgeting, student personal details, record of attendance, timetable details, and record of marks.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Communications Includes communication portals, secure messaging, and automated alerts.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Student Admissions Includes student qualifications, student certificates, and admission requirements.

Registration and Enrollment Includes forms and procedures, academic requirements, and payment processing.

Curriculum Management Includes course development and scheduling.

Gradebook Includes an individual's marks, progress, and overall appraisal.

Mobility Support Software is optimized for mobile usage.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

EAB Starfish Reviews

Shreya P.

Overall good product

Likeliness to Recommend

Pros

Domonkos V.

A great tool in Education sector

Likeliness to Recommend

Pros

Aimee L.

Great client services team

Likeliness to Recommend

Pros

Cons

5
Since last award

8
Since last award

4
Since last award

Feature Ratings

Student Records

Student Portal

School Administration

Analytics and Reporting

Communications

Scheduling

Student Admissions

Registration and Enrollment

Curriculum Management

Gradebook

Mobility Support

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Breadth of Features

Ease of Customization

Quality of Features

Ease of Data Integration

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training