Microsoft Corporation

Dynamics 365 Supply Chain Management

Composite Score

7.3 /10

CX Score

7.6 /10

28 Reviews Write a Review

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What is Dynamics 365 Supply Chain Management?

Optimize planning, production, inventory, warehouse, and transportation to maximize operational efficiency and asset productivity. Predict disruptions and respond fast by digitizing your supply chain, enhancing visibility, improving planning, and maximizing asset productivity.

Company Details

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Awards & Recognition

Dynamics 365 Supply Chain Management won the following awards in the Warehouse Management Systems category

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9 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2023

Dynamics 365 Supply Chain Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynamics 365 Supply Chain Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

4
Since last award

94 Plan to Renew

6
Since last award

73 Satisfaction of Cost Relative to Value

4
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 80%
Negotiation and Contract:: 81%
Conflict Resolution:: 88%
Strategy & Innovation:: 73%
Service Experience:: 71%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynamics 365 Supply Chain Management?

8% Negative

8% Neutral

84% Positive

Pros

Friendly Negotiation
Client Friendly Policies
Altruistic
Acts with Integrity

Feature Ratings

Average 77

Inventory Management

Shipping Management

Returns Management

Pick, Pack & Load

Location Management

Receiving and Put-Away

Forecasting and Planning

Purchasing

Analytics and Reporting

Invoice Management

Labour Management

Vendor Capability Ratings

Average 75

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Ease of Customization

Dynamics 365 Supply Chain Management Reviews

Role: Consultant
Industry: Manufacturing
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Apr 2024

Established product with proven track record

Likeliness to Recommend

7 /10

Pros

Performance Enhancing
Effective Service
Enables Productivity
Trustworthy

Cons

Commodity Features

Ryan P.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Forced updates are a bit of a blocker for customiz

Likeliness to Recommend

9 /10

What differentiates Dynamics 365 Supply Chain Management from other similar products?

More streamlined UX and thoughtful processes makes it better that NetSuite

What is your favorite aspect of this product?

Microsoft suite integrations makes it worth it

What do you dislike most about this product?

3PLs. Need our own ISVs for 3PLS

What recommendations would you give to someone considering this product?

It is the best product out in the market

Pros

Reliable
Trustworthy
Inspires Innovation
Security Protects

Cons

Commodity Features

Ayo F.

Role: Consultant
Industry: Manufacturing
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Apr 2024

Great product

Likeliness to Recommend

8 /10

What differentiates Dynamics 365 Supply Chain Management from other similar products?

Easy integration with o365 suite Licensing cost is cheaper

What is your favorite aspect of this product?

Warehouse Management

What do you dislike most about this product?

Slowness to get cummulative updates

What recommendations would you give to someone considering this product?

Easy to implement and train users

Pros

Unique Features
Generous Negotitation
Helps Innovate
Continually Improving Product

Dynamics 365 Supply Chain Management

What is Dynamics 365 Supply Chain Management?

Company Details

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Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Dynamics 365 Supply Chain Management Ratings

80 Likeliness to Recommend

4 Since last award

94 Plan to Renew

6 Since last award

73 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Dynamics 365 Supply Chain Management?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Pick, Pack & Load Sort and print picking lists and then direct workers to the place where the product is stored and calculate the type and amount of packaging for orders.

Location Management Track inventory and view up-to-date inventory information across multiple locations and define physical and virtual warehouse locations.

Receiving and Put-Away Record and direct workers to to the best location to shelve the product.

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Purchasing Storing of supplier information in one place and syncs to inventory levels to manage procurements.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Invoice Management Includes invoice creation, invoice capturing, invoice approval, and invoice payments.

Labour Management Automated schedulers plan and forecast workers needed by day and job type according to procurement and shipping schedules, estimate costs and track key KPIs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Dynamics 365 Supply Chain Management Reviews

Established product with proven track record

Likeliness to Recommend

Pros

Cons

Ryan P.

Forced updates are a bit of a blocker for customiz

Likeliness to Recommend

Pros

Cons

Ayo F.

Great product

Likeliness to Recommend

Pros

4
Since last award

6
Since last award

4
Since last award

Feature Ratings

Inventory Management

Shipping Management

Returns Management

Pick, Pack & Load

Location Management

Receiving and Put-Away

Forecasting and Planning

Purchasing

Analytics and Reporting

Invoice Management

Labour Management

Vendor Capability Ratings

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Ease of Customization