Duo Security Logo
Duo Security Logo
Cisco Systems

Duo Security

Composite Score
7.9 /10
CX Score
8.0 /10
Category
Duo Security
7.9 /10

What is Duo Security?

Duo's trusted access solution is a user-centric zero-trust security platform to protect access to sensitive data at scale for all users, all devices and all applications.

Company Details


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Duo Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Duo Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Duo Security?

4% Negative
9% Neutral
87% Positive

Pros

  • Unique Features
  • Efficient Service
  • Performance Enhancing
  • Security Protects

Feature Ratings

Average 81

Multi-Device Protection

86

Biometrics Authentication

86

Role and User Management

84

OTP Authentication

83

Browser Push Notifications

82

Hard Token Authentication

81

Email Authentication

80

Role-Based Multi-Factor Authentication

78

Dashboards, Analytics and Reporting

78

Integration APIs

72

Vendor Capability Ratings

Average 78

Ease of IT Administration

84

Usability and Intuitiveness

83

Business Value Created

80

Ease of Implementation

80

Quality of Features

78

Ease of Customization

76

Breadth of Features

76

Product Strategy and Rate of Improvement

76

Ease of Data Integration

75

Vendor Support

74

Availability and Quality of Training

72

Duo Security Reviews

Khalid C.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Duo MFA is a great choice for any enterprise

Likeliness to Recommend

10 /10

What differentiates Duo Security from other similar products?

They have a multitude of MFA authorization options. They ability to use cloud or in house radius server is a plus.

What is your favorite aspect of this product?

Multiple Vendor support and solution

What do you dislike most about this product?

Nothing all is very well designed

What recommendations would you give to someone considering this product?

Make sure to understand the authentication process at the postal and gateway when implementing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matthew W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Essential protection for end users

Likeliness to Recommend

10 /10

What differentiates Duo Security from other similar products?

Duo is so easy to use and integrates quickly and effectively with all our current systems, giving peace of mind that we can authenticate users wherever they are

What is your favorite aspect of this product?

Push requests for the mobile app ensure that users experience is streamlined and responsive

What do you dislike most about this product?

Nothin much to dislike

What recommendations would you give to someone considering this product?

This is something that every company should implement - it gives you complete control and peace of mind that users can authenticate and prove their connections

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Er Avinash P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Environment Security by Cisco DUO

Likeliness to Recommend

9 /10

What differentiates Duo Security from other similar products?

1. Supported by both Android and IOS. 2. Simple to use and user-friendly experience. Perfect for any single sign on apps login.

What is your favorite aspect of this product?

Helps to prevent physical tampering in extreme efficient way.

What do you dislike most about this product?

If it enters into the verification failed mode. It takes lot of time to recover your account and multiple authentications.

What recommendations would you give to someone considering this product?

Highly secured environment to use with.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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