Duetto

Duetto GameChanger

Composite Score

8.0 /10

CX Score

8.2 /10

12 Reviews Write a Review

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What is Duetto GameChanger?

Deploy, automate and scale profitable decisions through Duetto’s cloud-based, easy-to-use and agile RMS platform for forecasting, pricing, and reporting. Powered by forward-looking demand data, our unique open pricing algorithm, and a strategy-first approach to revenue management, Duetto’s growth and retention rates outpace every RMS in the market today.

Company Details

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Awards & Recognition

Duetto GameChanger won the following awards in the Hotel Revenue Management System category

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5 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2025

2 Top Rated Capabilities

8 Top Rated Features

2024

Duetto GameChanger Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Duetto GameChanger.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

2
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

2
Since last award

100

Product Experience

Negotiation and Contract

100

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 83%
Conflict Resolution:: 100%
Strategy & Innovation:: 89%
Service Experience:: 98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Duetto GameChanger?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 87

Big-Data/Custom Data Sources

Real-Time

Demand Forecasting

Multi-Property Support

Competitive Rate Modeling

Customer Segmentation

Integration

Multi Currency

Channel Management

Reporting

Automated Revenue Management

Vendor Capability Ratings

Average 87

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Breadth of Features

Duetto GameChanger Reviews

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2022

It is a very versatile product with good support.

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Generous
Less Friendly Negotiation

Pritash P.

Role: Operations
Industry: Gaming and Hospitality
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2022

Great product, support and vendor relationships

Likeliness to Recommend

10 /10

What differentiates Duetto GameChanger from other similar products?

They have a great product team and their willingness to work with other partners like ProfitSword to provide the ultimate solutions for mutual customers

What is your favorite aspect of this product?

It is very easy to use and can integrate with other systems

What do you dislike most about this product?

Nothing, they are awesome!

What recommendations would you give to someone considering this product?

There are other products out there like iDeaS. This is a simple solution to integrate with current systems

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ronald T.

Role: Operations
Industry: Gaming and Hospitality
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

The Best RMS - a revenue strategy powerhouse!

Likeliness to Recommend

9 /10

What differentiates Duetto GameChanger from other similar products?

Open Pricing, which enables you to price all room types, distribution channels, customer segments, and stay dates independently of each other to maximize revenue without closing any opportunity for a booking.

What is your favorite aspect of this product?

GameChanger is the only RMS that gives you efficiency and control because your unique, pre-set revenue strategy parameters guide the system"s AutoPilot optimization.

What do you dislike most about this product?

I love everything about Duetto.

What recommendations would you give to someone considering this product?

GameChanger puts advanced pricing analytics and segmentation tools at your fingertips to help you maximize booking revenues

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Duetto GameChanger

What is Duetto GameChanger?

Company Details

Book a Free Demo Today!

Awards & Recognition

Duetto GameChanger Ratings

92 Likeliness to Recommend

2 Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Duetto GameChanger?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Big-Data/Custom Data Sources Revenue manager can incorporate external third-party data & modify weightings and apply overrides to establish demand & rate models.

Real-Time Allows for real-time, instant or on-demand (vs. scheduled) data refreshes to/from the hotel PMS.

Demand Forecasting Sophisticated algorithms predict expected occupancy and adjust pricing accordingly

Multi-Property Support Allows for optimization across multiple locations

Competitive Rate Modeling Ability to import/integrate with competitive rate information sources.

Customer Segmentation The system can separate customers into tiered groupings and suggest rates accordingly.

Integration Solution is able to integrate with other platforms and solutions such as PMS, CRM, OTA, Group Sales, CMS, POS.

Multi Currency The system can calculate for any currency

Channel Management Allows for differential costs and control of the availability by channel by optimizing the total net profit contribution.

Reporting Easy-to-read dashboards and both pre-built and customizable reports exist.

Automated Revenue Management AI, ML, and other advanced algorithms are utilized to drive pricing and process optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Duetto GameChanger Reviews

It is a very versatile product with good support.

Likeliness to Recommend

Pros

Cons

Pritash P.

Great product, support and vendor relationships

Likeliness to Recommend

Pros

Ronald T.

The Best RMS - a revenue strategy powerhouse!

Likeliness to Recommend

Pros

Most Popular Duetto GameChanger Comparisons

Atomize

IDeaS G3 Revenue Management System

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2
Since last award

2
Since last award

Feature Ratings

Big-Data/Custom Data Sources

Real-Time

Demand Forecasting

Multi-Property Support

Competitive Rate Modeling

Customer Segmentation

Integration

Multi Currency

Channel Management

Reporting

Automated Revenue Management

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Breadth of Features