What is Dropbox Sign?
Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
100 Plan to Renew
93 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Sign?
Pros
- Client Friendly Policies
- Security Protects
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
User-Friendly
E-Signatures
Digital Signature
Audit Trail
Workflow
Mobile
Regulatory Compliance
Notifications
Third-Party Integration
Cloud/On-Prem/Hybrid Deployment
Security
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of Customization
Vendor Support
Quality of Features
Dropbox Sign Reviews
Anthony M.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
Strong brand + ease of use
Likeliness to Recommend
What differentiates Dropbox Sign from other similar products?
We used the product when it was HelloSign, prior to being purchased by Dropbox. The emphasis on simplicity and intuitive design is what drew us to the product and with Dropbox's acquisition, the addition of their brand makes for a stronger value proposition, particularly in security.
What is your favorite aspect of this product?
Intuitive, easy UI
What do you dislike most about this product?
Since being acquired by Dropbox, we've experienced some stability/reliability issues. We've had submissions disappear after being sent out for e-signatures, where signees are unable to pull up the document when clicking the link to proceed to do so. Had to reinitiate the process from scratch, resulting in confusion and delays in contract execution.
What recommendations would you give to someone considering this product?
Our overall rating is buoyed by our HelloSign experience. With the acquisition by Dropbox being within the last year, we are still assessing if the issues we've experienced have completely gone away and that the previous reliability will return as the norm. Our recommendation is to test drive it on the free version and compare to other options before making a full commitment. The Dropbox brand is a strengthener and should result in it being a more robust platform vs. its prior iteration. For the long term, it will probably become close to a no-brainer decision as a result.
Pros
- Enables Productivity
- Security Protects
- Helps Innovate
- Continually Improving Product
Cons
- Less Reliable
- Less Efficient Service
- Less Effective Service
Please tell us why you think this review should be flagged.
Chairs B.
- Role: Public Sector
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2023
An E-Office That Knows No to All Limitations
Likeliness to Recommend
What differentiates Dropbox Sign from other similar products?
No time limit of accessing our services.
What is your favorite aspect of this product?
Large area coverage without additional staffs.
What do you dislike most about this product?
Time by time price hicks.
What recommendations would you give to someone considering this product?
You can now work border-free and out of timezones limitations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Alexis S.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2023
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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