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What is Dropbox Sign?
Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
94 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Sign?
Pros
- Client Friendly Policies
- Security Protects
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
User-Friendly
E-Signatures
Digital Signature
Audit Trail
Workflow
Mobile
Regulatory Compliance
Third-Party Integration
Cloud/On-Prem/Hybrid Deployment
Notifications
Security
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Vendor Support
Breadth of Features
Quality of Features
Dropbox Sign Reviews
Joe V.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2023
Perform All Tasks From Anywhere
Likeliness to Recommend
What differentiates Dropbox Sign from other similar products?
Easy to manage multiple signatures from different people at different locations.
What is your favorite aspect of this product?
Slack integration which notifies me when one has signed.
What do you dislike most about this product?
I have no dislike on this tool
What recommendations would you give to someone considering this product?
Have a relief on online transactions.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Skylar W.
- Role: Industry Specific Role
- Industry: Apparel
- Involvement: End User of Application
Submitted Jun 2023
Excellent Service Desk
Likeliness to Recommend
What differentiates Dropbox Sign from other similar products?
Services are accessible at anytime anywhere with the available device
What is your favorite aspect of this product?
Simplified usability and accessibility.
What do you dislike most about this product?
Nothing at all.
What recommendations would you give to someone considering this product?
Perfect and secure.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anthony M.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
Strong brand + ease of use
Likeliness to Recommend
What differentiates Dropbox Sign from other similar products?
We used the product when it was HelloSign, prior to being purchased by Dropbox. The emphasis on simplicity and intuitive design is what drew us to the product and with Dropbox's acquisition, the addition of their brand makes for a stronger value proposition, particularly in security.
What is your favorite aspect of this product?
Intuitive, easy UI
What do you dislike most about this product?
Since being acquired by Dropbox, we've experienced some stability/reliability issues. We've had submissions disappear after being sent out for e-signatures, where signees are unable to pull up the document when clicking the link to proceed to do so. Had to reinitiate the process from scratch, resulting in confusion and delays in contract execution.
What recommendations would you give to someone considering this product?
Our overall rating is buoyed by our HelloSign experience. With the acquisition by Dropbox being within the last year, we are still assessing if the issues we've experienced have completely gone away and that the previous reliability will return as the norm. Our recommendation is to test drive it on the free version and compare to other options before making a full commitment. The Dropbox brand is a strengthener and should result in it being a more robust platform vs. its prior iteration. For the long term, it will probably become close to a no-brainer decision as a result.
Pros
- Enables Productivity
- Security Protects
- Helps Innovate
- Continually Improving Product
Cons
- Less Reliable
- Less Efficient Service
- Less Effective Service
Please tell us why you think this review should be flagged.
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