Dropbox

Dropbox Sign

Composite Score

9.2 /10

CX Score

9.3 /10

68 Reviews Write a Review

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What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details

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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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2024 Emotional Footprint Champion

Latest Award, 2024

Conflict Resolution

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

11 Top Rated Capabilities

13 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

9 Top Rated Capabilities

12 Top Rated Features

2023

4 Top Rated Capabilities

7 Top Rated Features

2022

Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

2% Negative

5% Neutral

93% Positive

Pros

Client Friendly Policies
Security Protects
Fair
Enables Productivity

Feature Ratings

Average 93

User-Friendly

E-Signatures

Digital Signature

Audit Trail

Workflow

Mobile

Regulatory Compliance

Third-Party Integration

Cloud/On-Prem/Hybrid Deployment

Notifications

Security

Vendor Capability Ratings

Average 92

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Vendor Support

Breadth of Features

Quality of Features

Dropbox Sign Reviews

Jay G.

Role: Human Resources
Industry: Biotechnology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Intuitive and easy but lacking complexity

Likeliness to Recommend

6 /10

What differentiates Dropbox Sign from other similar products?

It's super user friendly, and from the user experience it's great. straightforward, clean looking, not a lot of complication for people who need to sign.

What is your favorite aspect of this product?

The look and branding is great and when I'm trying to get people to sign something, the last thing I want is a technical issue or something confusing that holds them back. It's really easy to use as a user/signer.

What do you dislike most about this product?

There is functionality that DocuSign offers which HelloSign does not. My ratings would go up dramatically if I could create the equivalent of DocuSign's powerforms, which enable you to create a template form and then share via link for multiple signers. In the past I've used this for NDAs, for example, a repeat document that always has one signer that is the same and then a new, 3rd party signer.

What recommendations would you give to someone considering this product?

It's great for basic signing. If you want to do something complicated, check and make sure you can really do it before you buy.

Pros

Reliable
Trustworthy
Effective Service
Caring

Cons

Inhibits Innovation
Slower Product Innovation
Commodity Features

Marisa J. L.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Easy to use!

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

HelloSign is definitely more user friendly than other services like it I've used.

What is your favorite aspect of this product?

I LOVE how user friendly and easy to use it is. I also enjoy that it's very mobile friendly as well.

What do you dislike most about this product?

I dislike that my company uses docusign more.

What recommendations would you give to someone considering this product?

Go for it!

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Dorcas B.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Streamlines contract signing

Likeliness to Recommend

9 /10

What differentiates Dropbox Sign from other similar products?

Hellsoign has made it easy for us to connect with our clients and move our business forward. It has made it simple to upload, send and approve files. It is the simplest e-signature tool we have used. HelloSign is known for its intuitive interface, streamlining the contract signing process.

What is your favorite aspect of this product?

We use Hellosign to sign contracts and agreements electronically. It has speed up the process of signing contracts between our organization and our customers. The mobile app works great and makes it convenient to share files while away from the office. Its integration with other third-party applications like Dropbox makes it easy to keep files organized.

What do you dislike most about this product?

The customer service is impressive. I have interacted with them on occasion and i have no complaints. I have nothing i dislike about Hellosign.

What recommendations would you give to someone considering this product?

HelloSign delivers a powerful digital signature functionality that is both secure and easy to use. Whether on a computer or mobile device, clients will be able to review and sign contracts on the go. I highly recommend using HelloSign for all users.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Dropbox Sign

What is Dropbox Sign?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Dropbox Sign Ratings

90 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Dropbox Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Audit Trail View all previous activity including any recent edits and user access.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Security Software provides appropriate data and access security.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Dropbox Sign Reviews

Jay G.

Intuitive and easy but lacking complexity

Likeliness to Recommend

Pros

Cons

Marisa J. L.

Easy to use!

Likeliness to Recommend

Pros

Dorcas B.

Streamlines contract signing

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

User-Friendly

E-Signatures

Digital Signature

Audit Trail

Workflow

Mobile

Regulatory Compliance

Third-Party Integration

Cloud/On-Prem/Hybrid Deployment

Notifications

Security

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Vendor Support

Breadth of Features

Quality of Features