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Dropbox Sign Logo Award Winner Product Badge
Dropbox

Dropbox Sign

Composite Score
9.2 /10
CX Score
9.3 /10
Category
Dropbox Sign
9.2 /10

What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details


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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

2% Negative
5% Neutral
93% Positive

Pros

  • Client Friendly Policies
  • Security Protects
  • Fair
  • Enables Productivity

Feature Ratings

Average 93

User-Friendly

96

E-Signatures

94

Digital Signature

93

Audit Trail

93

Workflow

93

Mobile

93

Regulatory Compliance

92

Third-Party Integration

92

Cloud/On-Prem/Hybrid Deployment

92

Notifications

92

Security

91

Vendor Capability Ratings

Average 92

Ease of Implementation

94

Availability and Quality of Training

93

Ease of IT Administration

93

Business Value Created

93

Usability and Intuitiveness

92

Product Strategy and Rate of Improvement

92

Ease of Data Integration

91

Ease of Customization

91

Vendor Support

91

Breadth of Features

91

Quality of Features

91

Dropbox Sign Reviews

Jay G.

  • Role: Human Resources
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Intuitive and easy but lacking complexity

Likeliness to Recommend

6 /10

What differentiates Dropbox Sign from other similar products?

It's super user friendly, and from the user experience it's great. straightforward, clean looking, not a lot of complication for people who need to sign.

What is your favorite aspect of this product?

The look and branding is great and when I'm trying to get people to sign something, the last thing I want is a technical issue or something confusing that holds them back. It's really easy to use as a user/signer.

What do you dislike most about this product?

There is functionality that DocuSign offers which HelloSign does not. My ratings would go up dramatically if I could create the equivalent of DocuSign's powerforms, which enable you to create a template form and then share via link for multiple signers. In the past I've used this for NDAs, for example, a repeat document that always has one signer that is the same and then a new, 3rd party signer.

What recommendations would you give to someone considering this product?

It's great for basic signing. If you want to do something complicated, check and make sure you can really do it before you buy.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Caring

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

Marisa J. L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy to use!

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

HelloSign is definitely more user friendly than other services like it I've used.

What is your favorite aspect of this product?

I LOVE how user friendly and easy to use it is. I also enjoy that it's very mobile friendly as well.

What do you dislike most about this product?

I dislike that my company uses docusign more.

What recommendations would you give to someone considering this product?

Go for it!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Dorcas B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Streamlines contract signing

Likeliness to Recommend

9 /10

What differentiates Dropbox Sign from other similar products?

Hellsoign has made it easy for us to connect with our clients and move our business forward. It has made it simple to upload, send and approve files. It is the simplest e-signature tool we have used. HelloSign is known for its intuitive interface, streamlining the contract signing process.

What is your favorite aspect of this product?

We use Hellosign to sign contracts and agreements electronically. It has speed up the process of signing contracts between our organization and our customers. The mobile app works great and makes it convenient to share files while away from the office. Its integration with other third-party applications like Dropbox makes it easy to keep files organized.

What do you dislike most about this product?

The customer service is impressive. I have interacted with them on occasion and i have no complaints. I have nothing i dislike about Hellosign.

What recommendations would you give to someone considering this product?

HelloSign delivers a powerful digital signature functionality that is both secure and easy to use. Whether on a computer or mobile device, clients will be able to review and sign contracts on the go. I highly recommend using HelloSign for all users.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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