Dropbox

Dropbox Sign

Composite Score

9.2 /10

CX Score

9.2 /10

62 Reviews Write a Review

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What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details

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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

13 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

9 Top Rated Capabilities

12 Top Rated Features

2023

4 Top Rated Capabilities

7 Top Rated Features

2022

Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

3% Negative

6% Neutral

91% Positive

Pros

Client Friendly Policies
Security Protects
Fair
Trustworthy

Feature Ratings

Average 93

User-Friendly

E-Signatures

Digital Signature

Audit Trail

Workflow

Mobile

Regulatory Compliance

Notifications

Third-Party Integration

Cloud/On-Prem/Hybrid Deployment

Security

Vendor Capability Ratings

Average 91

Ease of Implementation

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Quality of Features

Dropbox Sign Reviews

Marisa J. L.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Easy to use!

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

HelloSign is definitely more user friendly than other services like it I've used.

What is your favorite aspect of this product?

I LOVE how user friendly and easy to use it is. I also enjoy that it's very mobile friendly as well.

What do you dislike most about this product?

I dislike that my company uses docusign more.

What recommendations would you give to someone considering this product?

Go for it!

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Dorcas B.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Streamlines contract signing

Likeliness to Recommend

9 /10

What differentiates Dropbox Sign from other similar products?

Hellsoign has made it easy for us to connect with our clients and move our business forward. It has made it simple to upload, send and approve files. It is the simplest e-signature tool we have used. HelloSign is known for its intuitive interface, streamlining the contract signing process.

What is your favorite aspect of this product?

We use Hellosign to sign contracts and agreements electronically. It has speed up the process of signing contracts between our organization and our customers. The mobile app works great and makes it convenient to share files while away from the office. Its integration with other third-party applications like Dropbox makes it easy to keep files organized.

What do you dislike most about this product?

The customer service is impressive. I have interacted with them on occasion and i have no complaints. I have nothing i dislike about Hellosign.

What recommendations would you give to someone considering this product?

HelloSign delivers a powerful digital signature functionality that is both secure and easy to use. Whether on a computer or mobile device, clients will be able to review and sign contracts on the go. I highly recommend using HelloSign for all users.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Joy P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2020

Robust and affordable e -signature solution.

Likeliness to Recommend

9 /10

What differentiates Dropbox Sign from other similar products?

HelloSign has an intuitive user interface and simplifies e-signature process. Its capability of integrating with third party applications like Slack, Dropbox and Gmail helps in streamlining documents workflows. It is cost effective and secure.

What is your favorite aspect of this product?

My favorite aspect of HelloSign is how easy it to utilize the software. It is fast to send bulk documents to be signed and even keep track of them. It offers flexible workflows by allowing more than ten people to sign files at the same time or at a particular order. Another bonus for HelloSign is how it keeps the environment paperless.

What do you dislike most about this product?

It lacks live chat and phone client support. Apart from this one con it is a powerful and reliable e e-signature for business. It has worked great for our company.

What recommendations would you give to someone considering this product?

HelloSign will help your company escape the hassle of printing and scanning files to be signed. It digitizes files and ensures signing is a breeze. It has excellent security and affordable for business of all sizes.

Pros

Reliable
Enables Productivity
Trustworthy
Unique Features

Dropbox Sign

What is Dropbox Sign?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Dropbox Sign Ratings

90 Likeliness to Recommend

1 Since last award

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Dropbox Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Audit Trail View all previous activity including any recent edits and user access.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Security Software provides appropriate data and access security.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Dropbox Sign Reviews

Marisa J. L.

Easy to use!

Likeliness to Recommend

Pros

Dorcas B.

Streamlines contract signing

Likeliness to Recommend

Pros

Joy P.

Robust and affordable e -signature solution.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

User-Friendly

E-Signatures

Digital Signature

Audit Trail

Workflow

Mobile

Regulatory Compliance

Notifications

Third-Party Integration

Cloud/On-Prem/Hybrid Deployment

Security

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Quality of Features