Dropbox Sign Logo Award Winner Product Badge
Dropbox Sign Logo Award Winner Product Badge
Dropbox

Dropbox Sign

Composite Score
9.2 /10
CX Score
9.3 /10
Category
Dropbox Sign
9.2 /10

What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details


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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

2% Negative
5% Neutral
93% Positive

Pros

  • Client Friendly Policies
  • Security Protects
  • Fair
  • Enables Productivity

Feature Ratings

Average 93

User-Friendly

96

E-Signatures

94

Digital Signature

93

Audit Trail

93

Workflow

93

Mobile

93

Regulatory Compliance

92

Third-Party Integration

92

Cloud/On-Prem/Hybrid Deployment

92

Notifications

92

Security

91

Vendor Capability Ratings

Average 92

Ease of Implementation

94

Availability and Quality of Training

93

Ease of IT Administration

93

Business Value Created

93

Usability and Intuitiveness

92

Product Strategy and Rate of Improvement

92

Ease of Data Integration

91

Ease of Customization

91

Vendor Support

91

Breadth of Features

91

Quality of Features

91

Dropbox Sign Reviews

Allison C.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Quick and easy way to create secure documents

Likeliness to Recommend

9 /10

What differentiates Dropbox Sign from other similar products?

It was a free service that was easy to use for what I needed. I didn't have to sign up for anything or commit to anything. I could just quickly get to my task at hand.

What is your favorite aspect of this product?

It was super easy to upload my document and highlight the areas that needed signed. It was user friendly and intuitive.

What do you dislike most about this product?

To use it more I'm going to have to pay for it.

What recommendations would you give to someone considering this product?

Create clear word documents so it's easy to import your files.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Efficient Service

Cons

  • Slower Product Innovation
  • Charges for Enhancements

nicholas s.

  • Role: Operations
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Simple and easy to use for e-signatures.

Likeliness to Recommend

9 /10

What differentiates Dropbox Sign from other similar products?

It's UI has been simple to work with and we've been using Hello Sign for years.

What is your favorite aspect of this product?

The interface is simple.

What do you dislike most about this product?

The API pricing is too expensive for us to consider using it more.

What recommendations would you give to someone considering this product?

This is great and they have a free tier for less than 3 contracts a month that's worth it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael N. S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Easy to use however stability is a major issue.

Likeliness to Recommend

3 /10

What differentiates Dropbox Sign from other similar products?

I like the slack and salesforce integrations

What is your favorite aspect of this product?

The ease of use

What do you dislike most about this product?

Major stability issues and there is no customer support.

What recommendations would you give to someone considering this product?

Look elsewhere until the company makes support available. Contacting them with a 24 hour response window is unacceptable.

Pros

  • Helps Innovate
  • Generous Negotitation
  • Security Protects

Cons

  • Less Reliable
  • Less Performance Enhancing
  • Less Productive

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