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Dropbox Sign Logo Award Winner Product Badge
Dropbox

Dropbox Sign

Composite Score
9.2 /10
CX Score
9.3 /10
Category
Dropbox Sign
9.2 /10

What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details


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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

2% Negative
5% Neutral
93% Positive

Pros

  • Client Friendly Policies
  • Security Protects
  • Fair
  • Enables Productivity

Feature Ratings

Average 93

User-Friendly

96

E-Signatures

94

Digital Signature

93

Audit Trail

93

Workflow

93

Mobile

93

Regulatory Compliance

92

Third-Party Integration

92

Cloud/On-Prem/Hybrid Deployment

92

Notifications

92

Security

91

Vendor Capability Ratings

Average 92

Ease of Implementation

94

Availability and Quality of Training

93

Ease of IT Administration

93

Business Value Created

93

Usability and Intuitiveness

92

Product Strategy and Rate of Improvement

92

Ease of Data Integration

91

Ease of Customization

91

Vendor Support

91

Breadth of Features

91

Quality of Features

91

Dropbox Sign Reviews

Jamie C.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Hellosign does what it is supposed to do.

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

A major constraint of electronically collecting signatures has to do with security. Hellosign does take care of this for us, by ensuring that only persons we send contractual documentations to will have access to them . It does this via the Qualified Electronic Signature feature, which has now become our favorite way to verify the identities of contract/agreement signees.

What is your favorite aspect of this product?

Audit trails. For every e-signature collection tool, the ability to prove that a recipient accessed a contractual document, reviewed it and signed it is very important. Most importantly too, Hellosign also enable us to request identity verification for a signee, to ensure the right person is the one signing the document. The aforementioned is my favorite part of Hellosign.

What do you dislike most about this product?

It is difficult to dislike anything about our overall relationship with Hellosign. With Hellosign, we get what we need as far as electronic signature collection and management is concerned.

What recommendations would you give to someone considering this product?

Personally, I rate Hellosign above every other electronic signature tool ,and I have actually tried a few others. Beyond the fact that it is the first e-signature tool I ever used, which could make me biased, it simply just works.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Natasha M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Contractual signings are as seamless as possible.

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

One of the reasons why we have stuck with Hellosign as a company, is its audit trail feature. This feature makes use of things like time stamp and activity tracker, to ensure that every action taken by a signee, is documented for legal purposes.

What is your favorite aspect of this product?

For me, I am in love with the Hellosign application. It makes it super convenient to send out contractual documents and review signed contractual agreements on the Hellosign application, on the go.

What do you dislike most about this product?

Hellosign is amongst an handful of programs, which I can term perfect. It perfectly addresses our major reason for using it.

What recommendations would you give to someone considering this product?

Hellosign simply just wins. Perhaps, there could be better alternatives out there but Hellosign simply works for me.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Livia T.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

For us, Hellosign is gold.

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Hellosign is easy to use for everyone and this is very important from an organizational perspective, as our customers and partners are made up of people from varying demographies . Therefore, it is important that both tech savvy and non-tech savvy customers are able to append their signatures on contractual documents without problems, using Hellosign.

What is your favorite aspect of this product?

I like Hellosigns audit trail functionality. The lack of this was the reason why professionals had reservations about electronic signatures being legally binding, only a few years back. Thanks to this feature however, we have never encountered legal litigations on the authenticity of documents , our business customers have signed using HelloSign.

What do you dislike most about this product?

I like everything about Hellosign and why this is not an easy statement to make, it is a true reflection of my experience with this electronic signature software.

What recommendations would you give to someone considering this product?

Hellosign is amongst the available multiple e-signature signing options out there. For me, I recommend it because it is just easy to use, across all platforms. Users basically scribble signatures on documents using their finger-tip.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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