Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Electronic Signatures

85

Large File Optimization

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Rishikesh W.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Dependable cloud storage

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

It has proven to be more stable, easier to use, and more flexible.

What is your favorite aspect of this product?

Transferring large files and multiple files with various internal and external parties.

What do you dislike most about this product?

It is difficult for two or more individuals to work on the same file at the same time since it may result in disputes that we cannot identify.

What recommendations would you give to someone considering this product?

It made collaboration simple and helped us meet our compliance requirements for an off-site. Using Dropbox has allowed us to utilize our time better, which has led to an increase in our productivity.

Pros

  • Enables Productivity
  • Trustworthy
  • Acts with Integrity
  • Helps Innovate

Eric H.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Helps store all important documents in one place

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox assists businesses in keeping their documents secure and portable for the rest of their lives. Files are safe and accessible 24 hours a day, seven days a week. Dropbox is a cloud-based document storage and sharing service that gives users access to their own documents via an Internet-connected application. Dropbox provides an easy way to collaborate on tasks and also share documents with customers and customers. Dropbox is also useful for tutors because it allows them to easily deliver training materials and assignments.

What is your favorite aspect of this product?

I particularly appreciate Dropbox as it is a cloud-based service that enables me save my papers online and access them from anywhere. It is also fairly straightforward since I can simply share papers with people in a simple method. Dropbox is a great program that allows you to upload files and folders and download them with multiple devices whenever and wherever you are online. It is also very secure. Additionally, you can rename and subfolderize your files and folders at will.

What do you dislike most about this product?

Dropbox has some drawbacks for me. For starters, it's difficult to set up. You must first create an account before installing the program. After that, you must establish a directory on your computer where you will save your Dropbox documents. That directory will then be synced using Dropbox's servers to ensure that any changes you make to your documents are reflected on the web server. This is generally a bit complex and time consuming, especially if you are new to dir-sync.

What recommendations would you give to someone considering this product?

I recommend the use of this platform because it has proven to be a secure platform and has become a highly valuable resource for storing and accessing company documents regardless of whether we are not in the office, it is a great resource to improve collaboration of team.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Russell B.

  • Role: C-Level
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Old reliable - it just works

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Universality. Almost everyone has used Dropbox before and is familiar with how it works.

What is your favorite aspect of this product?

File versioning, and folder rewind in case of data loss or ransomware attack.

What do you dislike most about this product?

The minimum number of licenses that are required for a business account is higher than I initially needed, meaning that I was initially forced to pay for more than I used.

What recommendations would you give to someone considering this product?

It is a solid offering at a reasonable price.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Cons

  • Commodity Features
  • Leverages Incumbent Status
  • Slower Product Innovation

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