Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

3rd-Party Integrations

85

Data Loss Prevention

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Sonakshi M.

  • Role: Public Sector
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Cloud storage software with great quality

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The ability to work from any device, manage access permissions, share files or folders with others, transfer large files, and collaborate on document creation is also essential. Having long-term file recovery is fantastic. All devices can sync files quickly—almost instantly. Even more, time is saved by intelligent sync. I enjoy setting up folders and files in a way that suits me.

What is your favorite aspect of this product?

I enjoy how simple it is to create a folder and send it to numerous recipients at once. Having everything configured from my own Control Panel files on my phone is particularly useful because it allows me to quickly drag and drop files from my folders into a Dropbox database. The ability to edit files instantly without downloading them to the local drive, as well as the ability to sync data across many computers on any platform, is amazing

What do you dislike most about this product?

When synchronizing, the software can occasionally be slow. Because of the outrageous price, businesses and students can no longer afford it. There is little storage space. Dropbox is used for active storage, for files that we know will change regularly or require immediate local access. However, Dropbox can become highly annoying when used to archive outdated content.

What recommendations would you give to someone considering this product?

One of the finest file-sharing programs is Dropbox, which we frequently use since it allows us to keep all of our essential data in the cloud and securely store them all in one location for easy access by everyone. I appreciate the security features of Dropbox Business, including two-factor authentication, single sign-on, and remote device wiping I've used for a while.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alex N.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Appealing navigation capability

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business gave us ways to govern our files and the users taking action with them. It gives us advanced audit capabilities and reporting. When I want to share data using Dropbox Business, I do so because it is easy. The platform is flexible

What is your favorite aspect of this product?

It supports large files, automatic folder syncronization, and file access control. We are able to manage tasks, upload files, and do a lot of collaboration activities in Dropbox Business

What do you dislike most about this product?

We should get interactive file analytics, like the IP addresses of users who tried to log in through just a few clicks. Sometimes it is subject to downtime and we also want a faster data transfer

What recommendations would you give to someone considering this product?

Dropbox Business comes such that it is optimized for bringing the best collaboration solution. This is the best solution that can offer you syncing and storage in different devices

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Somendra K.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Effective Application

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Its working quality and result are totally different from other similar products.

What is your favorite aspect of this product?

Great for what it was originally designed to do, not really much different than the personal product, and certainly not worth the price.

What do you dislike most about this product?

More permission control is missing

What recommendations would you give to someone considering this product?

I highly suggest all users use Dropbox Bussiness. Overall this one is the must use tool for an organization as all organizations need a tool for cloud document storage.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

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