Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

3rd-Party Integrations

85

Data Loss Prevention

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Lousie M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Cloud-based file management tool.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business beats rivals in terms of functionality, features, offerings, and service delivery. We can update files, have them instantaneously refreshed, transfer them, or transmit them via a sharing link due to its total control over the file management process. Overall, the user interface of this platform is straightforward and fluid.

What is your favorite aspect of this product?

Access to data across devices is made more accessible with the Smart Sync feature. Another thing that makes it remarkable is that I can utilize Dropbox Business without having any additional problems. I attest that participants manage file storage and document sharing transparently for their benefit. One of the perks of Dropbox Business is the amount of cloud storage it offers.

What do you dislike most about this product?

The least likely Dropbox feature is the one that demands legally binding signatures. This has to be extended in light of the present trend; account transfer, granular permission, and watermarking call for adjustments. Additionally, the admin interface requires more control over linked device count and audit sharing. The staff at the help desk can assist.

What recommendations would you give to someone considering this product?

The document also contains the signature, IP address, name, email address, date, and time. I can rely on this program to save my information efficiently and securely. High security is used, and all precautions are taken. It helps in the recovery of old and lost data. It alerts us if there are any duplicate emails or documents. You can contact the team if there is a problem with the group.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

qiqi w.

  • Role: Human Resources
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Astounding with shared folder for teams.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Wonderful with ease of locating of files through the search. Effectiveness to securely store all the files on the cloud with access control. Amazing with how it's easy to share files with colleagues.

What is your favorite aspect of this product?

Very advanced security with protection of our documents. The search is very faster and makes it use easy. Excellent with creation of a shared folders which saves time no need to send a file.

What do you dislike most about this product?

Yes very marvelous with it's advanced security of your files while online.

What recommendations would you give to someone considering this product?

Best with creating shared folders for easier access with team. Astounding for it's support of all kinds of files from word,excel,videos. The search is a timesaver with quick access of files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harry R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Managing and sharing content tool.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

A very user-friendly cloud-based online file management system is Dropbox Business. The user interface team deserves praise for producing an excellent, friendly, and upscale-looking UI. Team members can share, store, and work on projects on the simple B2B platform called Dropbox Business. This cloud-based application offers an excellent mobile app.

What is your favorite aspect of this product?

We switched to corporate accounts, and our platform is robust and has a sizable collection of digital content. The sharing feature and folder hierarchy are both simples to utilize. It should be straightforward to install and use a suitable file platform. The file request feature occasionally has issues with the user experience. One of the essential benefits of Dropbox Business is that it provides the entire company with access to 5TB of shared cloud storage, which is excellent for defragmenting hard drives.

What do you dislike most about this product?

It's not the most comfortable experience to work with files on a mobile device, and it may not be easy to attach and use them properly. It is necessary to admit that the free version's main flaw is its limited storage space. Usually, they send you to reading stuff that doesn't deal with the problem precisely.

What recommendations would you give to someone considering this product?

The cloud's big 5 TB capacity makes it possible to manage many data and files in one place. Your PC will continue to operate as you upload stuff like photos. Signers can communicate their signing more effectively by using the remarks and notes sections. On the Manage tab, the user may check the envelopes' status immediately.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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