Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

707 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Saves Time
Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

3rd-Party Integrations

Data Loss Prevention

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Daniela T.

Role: Public Sector
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Amazing product!

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It is a safe place to store company content and any sensitive data.

What is your favorite aspect of this product?

The safety and accessibility.

What do you dislike most about this product?

The cost of the software.

What recommendations would you give to someone considering this product?

Learn how to use it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amr E.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Endless possibilities for data collaboration

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business enables us to share files with colleagues, assign tasks, leave comments on someone's work, and get notifications when a file changes.

What is your favorite aspect of this product?

Dropbox Business shines for its sheer simplicity -- and the simple fact that you can use it on almost any platform you care to name.

What do you dislike most about this product?

It's been adding in more services, making it more of an all-in-one collaboration suite and is also faster that the previous versions. They could improve integration with third-party systems.

What recommendations would you give to someone considering this product?

If privacy and paying once for cloud storage for a very long time strikes you as attractive, check Dropbox Business. It will automatically back up all data from your devices onto its servers.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Glenda P.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Dropbox is a good quality cloud storage product.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is a good option to the other programs; it provides outstanding online data storage and accessible from anywhere you have Internet access, allowing you to access your data and keep it with you at all times. Instead of transporting a large amount of data, all you need is a powerful and dependable internet connection. Also fantastic is the sharing tool, which allows you to share info with others via relevant link and access.

What is your favorite aspect of this product?

Dropbox is a good option to OneDrive or Google Drive since it offers easy-access cloud storage with data available on both desktop/laptop and mobile devices, is simple to use, and is available in a variety of formats. What I enjoy best about Dropbox is its web-based safety and security measures, such as password protection, expiry links, and download permissions, as well as the correct access With features based on our requirements.

What do you dislike most about this product?

What I dislike about Dropbox is that when you have a large number of files and data saved and need to search for some of your files, Dropbox provides a very sluggish response and customers struggle to discover the proper files from the database. The prices are comparable, but when you buy many goods, you effectively double the cost, therefore a wise decision amongst them is required to be successful.

What recommendations would you give to someone considering this product?

This is a top quality cloud storage platform we have been using for a few years and honestly at this point I would not change it for another.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Daniela T.

Amazing product!

Likeliness to Recommend

Pros

Amr E.

Endless possibilities for data collaboration

Likeliness to Recommend

Pros

Glenda P.

Dropbox is a good quality cloud storage product.

Likeliness to Recommend

Pros

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

3rd-Party Integrations

Data Loss Prevention

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support