Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

3rd-Party Integrations

85

Data Loss Prevention

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Adnan A.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Good product but nothing stands out

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Nothing much. Does not offer product or services differentiation

What is your favorite aspect of this product?

All the offers are normal, nothing extraordinary

What do you dislike most about this product?

Nothing to dislike but nothing extraordinary

What recommendations would you give to someone considering this product?

This should be the choice for you if are okay with normal features offering.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Barbara J.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Essential for cloud storage and collaboration.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

File syncing across devices simplifies things. I no longer need to bring a flash drive or a hard disk with me. That provides me true independence and saves me a significant amount of time and energy. I also do not rely on hardware to finish jobs. It was really convenient for me, and I have yet to set up any other technique that provides the convenience and simplicity of utilizing Dropbox on my phone.

What is your favorite aspect of this product?

Dropbox is simple to include into one's routine. I can access my files from any computer, tablet, or phone in the world. All files are synced, and the most recent version of the file is always available everywhere. Without a question, what I appreciate best about Dropbox is its unfailing dependability and easy usability. In the previous five years, I've seldom gone more than a week without using my Dropbox account. I use it on both desktop and mobile, although I use it on mobile more frequently.

What do you dislike most about this product?

I dislike the limitation on the number of computers on which Dropbox may be utilized. Because of this limitation, it's difficult for someone like me, who has two PCs and a laptop, to add more devices.

What recommendations would you give to someone considering this product?

This is a reliable cloud storage platform, it's perfect for collaboration, I think it can be adapted to the needs of any company.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Charissa A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great for keeping files saved and secure.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Problem-solving techniques include I never have to worry about my phone or laptop getting destroyed since I constantly keep a backup of all my crucial information on Dropbox and never lose them. Dropbox will be dealing with a large number of data and paperwork from all of its clients, all of which are critical and secret due to their safe storage.

What is your favorite aspect of this product?

Dropbox, because it is cloud-based, is an excellent solution for folks who operate on various devices. I enjoy the convenience of sharing all of my mobile or laptop's internal information and having the files in one location where I can access them no matter where I am. This is my preferred option, which I've been using for a long time. It's ideal for storing a large number of files without worrying about running out of space.

What do you dislike most about this product?

When I try to manually upload photographs from my phone gallery, it only permits me to do so ten by ten instead of picking all photos and uploading them all at once (I mean gallery is not synced with dropbox). But it's a small issue because previously, I had so many files that I didn't know where to place them. Storage has always been an issue for me, but Dropbox has come to my rescue.

What recommendations would you give to someone considering this product?

This is the best cloud storage platform I have ever used, I like it because it has good security encryption and is very efficient when collaborating with colleagues or clients.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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