Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

706 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Saves Time
Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Jessica A.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Easily manage all your content.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business offers a variety of features and tools that set it apart from other platforms, it provides us with a team manager to create a better organization, an audit tool to see who is accessing files, a file recovery tool to recover files lost or deleted files, an access control tool to control who has access to files, and an account management tool.

What is your favorite aspect of this product?

It is the best tool that allows us to share and receive files securely, it also allows us to manage, configure the accounts of other users, teams and groups, provides us with secure cloud storage and is compatible with multiple devices and integrations.

What do you dislike most about this product?

nothing I dislike satisfies all our business needs, it provides us with advanced security, cloud storage, great real-time collaborations, it also offers us a number of support resources such as documentation, community forums and technical support by post.

What recommendations would you give to someone considering this product?

Dropbox Business is a platform that offers a secure, scalable, and easy-to-use solution for storage and collaboration, designed for small and large teams, with features like user management, version control, data protection, permission control and integration with third-party applications.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Sandip S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

secure storage for businesses with Dropbox

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

The fact that Dropbox for Business updates instantly and enables my team and I to work together on projects involving documents, photos, and videos is its most useful feature.

What is your favorite aspect of this product?

Since I've been using Dropbox for a while, I can honestly say that it's saved my life. My files are incredibly simple to access from any device, including my laptop, phone, or tablet. I also appreciate how simple it is to share files with friends, family, or coworkers. It works flawlessly for both my personal and professional needs, and I've been using it for quite some time.

What do you dislike most about this product?

The limited free storage space is something I've found to be a little annoying. To fit all of my files, I frequently find that I need to upgrade to a larger storage plan.

What recommendations would you give to someone considering this product?

The main function of Dropbox is to provide users with cloud storage and a platform for sharing and accessing files across various devices. It resolves the issue of physical device storage space limitations and the challenge of file sharing. Additionally, it enables simple document and project collaboration with others, whether they are nearby or working remotely.

Pros

Effective Service
Caring
Saves Time
Client's Interest First

Cory A.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Easy to use and increases team productivity

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Very easy to use. Anyone can pick up this software and use it right away.

What is your favorite aspect of this product?

The best solution for sharing files within a team. So easy to use.

What do you dislike most about this product?

The storage limit can be a little small for the free version.

What recommendations would you give to someone considering this product?

Its a great program, and it is a must-have for anyone working with teams remotely.

Pros

Reliable
Enables Productivity
Helps Innovate
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Jessica A.

Easily manage all your content.

Likeliness to Recommend

Pros

Sandip S.

secure storage for businesses with Dropbox

Likeliness to Recommend

Pros

Cory A.

Easy to use and increases team productivity

Likeliness to Recommend

Pros

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support