Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Karthik M.

  • Role: C-Level
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent document management tool

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Storage and access

What is your favorite aspect of this product?

Integration with microsoft tools

What do you dislike most about this product?

security issues

What recommendations would you give to someone considering this product?

Need to use for all document related tasks

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Lisa H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Secure storage and efficiently managed files

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

The most marked differences of this tool is the possibility of being accessible to almost any type of company from small to large. It is a system that works as a workplace to be able to coordinate projects or exchange files without problems, as well as having the capacity to keep files directly from the cloud with a reliable security system

What is your favorite aspect of this product?

What I like about this system is its mobility, mobile access is allowed and its document classification system makes it easy to choose the required information in a shorter period of time, it also allows you to control access, including remote access, it is a good tools in general

What do you dislike most about this product?

I have not considered this tool as one that requires improvements, in general the tool has worked well for me and is an excellent option to work with

What recommendations would you give to someone considering this product?

I recommend it, it is safe, and the handling and use of the tool are quite easy, and it also facilitates the creation of an efficient database.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Scott A.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Adore Dropbox for Professionals

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business's user-friendliness is one of its greatest strengths. The system's user interface is straightforward, so users won't have any trouble navigating it or locating the required files. The platform also has excellent file-sharing and collaboration features, making it simple to exchange and work on things like presentations and papers between team members. In the workplace, this might mean less time spent on administrative tasks and more time spent communicating with employees. The safety measures are a key plus for Dropbox for business.

What is your favorite aspect of this product?

I've been using Dropbox Business for just over a year, and it's simplified my life tremendously. Because of the intuitive design of the interface, I no longer have to spend time manually sending files to each member of my team. Because to its compatibility with a wide range of different programs, I can access my data from any device, at any time. With the high level of security measures in place, I can rest certain that my information is safe at all times.

What do you dislike most about this product?

Simple navigation and operation facilitates quick and painless onboarding for new users. Team members may access and share files from any location with an internet connection. There are many layers of protection in place to keep your private data safe, including a multi-factor authentication system and encrypted data storage. Compatibility with a large variety of third-party applications, facilitating the use of an organization's preexisting infrastructure. Its scalability makes it a viable option for businesses of any size.

What recommendations would you give to someone considering this product?

If you need to send huge files between coworkers, Dropbox Business is your best choice. We put it to use since our staff members who are out in the field can send images directly to the office using it. We have also had clients and suppliers utilize Dropbox to send us files. Video sharing is facilitated, which is helpful since we need to observe how machines are operating to determine whether there are any problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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