Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

706 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Saves Time
Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Anthony M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Where stability meets the needs

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox has given us a platform where we can safely store our data and retrieve it in real time

What is your favorite aspect of this product?

Dropbox allows one to share large data files using a single link

What do you dislike most about this product?

We have nothing to doslike

What recommendations would you give to someone considering this product?

For secure and real time data retrieval go for Dropbox

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Doreen C.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Superb, secure and reliable

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox has been a new dawn in our company where employees can secure their file. Dropbox encrypt data such that only those with login credentials can have access

What is your favorite aspect of this product?

Dropbox allows to share large data using a single link

What do you dislike most about this product?

We are satisfied and have nothing to complain about

What recommendations would you give to someone considering this product?

For all companies looking for a reliable and real time online storage go for Dropbox

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nicholas G. P.

Role: Operations
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Dropbox secure and reliable to store documents.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business keeps all of my data in one place, and I've never felt the need to switch to another tool because, aside from its incredible capabilities of transferring data and ensuring it's uploaded securely, it helps us prevent it from being tampered with and also allows us to document the receiving process, which saves us from arguing with the parties we send links to when they try to do so. Dropbox Business makes it incredibly simple to exchange files; simply drag and drop the file into the synchronized folders; our cooperation was simpler, and therefore our performance improved.

What is your favorite aspect of this product?

I enjoy how easily it connects with all main programs, how fast it uploads enormous files compared to other solutions that take hours, and how powerful Dropbox is at amassing a broad variety of file kinds and sizes and arranging them in a way that enables transfer. Dropbox's multiple layers of security and stringent standards have gained my complete trust. Another feature I love is the ability to establish contact lists and instantly share information with them. I also like how Dropbox archives our data and makes them available when required.

What do you dislike most about this product?

When I initially joined Dropbox, it was a basic and easy-to-understand application; but, with time and more additional capabilities, I'm beginning to regret Dropbox's original simplicity. Yet, I have not encountered anything that has prohibited me from using Dropbox to move and upload big volumes of data fast and securely.

What recommendations would you give to someone considering this product?

It is incredibly effective to send a file back and forth several times, and exchanging images and books is made easier. I can't fathom collaborating without Dropbox; I use it frequently to edit files and exchange photographs, but also to ensure I have a backup of essential files; I'm glad for Dropbox Business full capability.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Anthony M.

Where stability meets the needs

Likeliness to Recommend

Pros

Doreen C.

Superb, secure and reliable

Likeliness to Recommend

Pros

Nicholas G. P.

Dropbox secure and reliable to store documents.

Likeliness to Recommend

Pros

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support