Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Sarah S.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

One of The Best

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Capabilities of editing,requesting and submitting on real-time.

What is your favorite aspect of this product?

Distance is not a limitations to professionals collaboration .

What do you dislike most about this product?

All is have is likes only.

What recommendations would you give to someone considering this product?

I have experience to say this tool is perfect.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Gustavo F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Incredible management and storage

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is one of the programs of my work that works the most for me as a backup, since this program works as a storage space to archive all kinds of programs of great importance for my work to fulfill them without any problem, this program is of great help for the purpose and security of each of my businesses, since to ensure the backup of each of the documents that are filed by this means, the program automatically creates a backup copy duplicating the document in question.

What is your favorite aspect of this product?

This program is always behind the works and projects of my work, since it is by this means where I store a long list of documents and important information of the company. I really like this program because of the synchronization it has with the operation of my work and also Due to the ease of saving heavy work, normally this type of program is annoying to save very heavy documents, Dropbox Business is the best I have to manage all the content generated by my work activities, the program is really very intuitive for the performance of each of its users.

What do you dislike most about this product?

What has bothered me since this program is that it does not have the ability to allow me to edit any of the files that I have saved in my storage, this option I have seen run tobacco in other similar programs, on the other hand, I do not recommend the version very much free of this program, since storage space can be very limited to work and store very heavy documents.

What recommendations would you give to someone considering this product?

Dropbox Business is a program that I like to recommend for its stability and security that it offers to each of the files that we archive, this program is a backup in many scenarios due to the multiple backup copies that it takes care of my work until the implementation of functions as an electronic signature to track each of your jobs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Juan R.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Dropbox can access it on different devices

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

One thing that sets Dropbox apart from other file-sharing software is the ability to share files by URL instead of sharing the path. It brings a sense of security because the file's location is not revealed to anyone who can access it. That means you can share a file with confidence that the information remains safe.

What is your favorite aspect of this product?

The convenience of working on files without being tied to a specific device or environment is a significant game-changer. This feature gives you the freedom to work from your laptop, smartphone, or even your tablet. This convenience is beneficial if you need to change a document while on the go. The backup feature is also a lifesaver. The history of a file is kept safe, so you can always go back to a previous version in case of errors or accidental deletion. However, it's important to note that this feature only works if the file is not entirely deleted.

What do you dislike most about this product?

It's worth noting that accessing files through the Dropbox browser can be a bit inconvenient, especially when sharing a file location through a URL. However, this isn't a deal-breaker as the software remains user-friendly and intuitive.

What recommendations would you give to someone considering this product?

At my workplace, we use Dropbox to share data with our customers. Dropbox makes sharing files easy, eliminating the hassle of attaching them to emails. The improved efficiency is especially noticeable in cases where large files are involved. In conclusion, I highly recommend Dropbox as an excellent file management tool. The security features, the ability to access files on different devices, and the backup option are among the features that make it stand out. Finally, the ability to receive files from third parties by sharing URLs makes it an excellent tool for collaboration with clients and colleagues in a secure environment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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